Good and Bad - Customer Service Representative Aon Employee Review

3.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Great Pay - Trainers were easy to get in contact with - You received holiday pay - Managers and Trainers are reachable on personal hours

Cons

- The job was seasonal, but we weren't told that until 3 weeks into our training - The company sent me the wrong equipment and I did not receive pay - You really had to depend on your coworkers for half of the information you needed to relay to the customers - Needed more in depth training - Shallow

Explore other reviews about Aon

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members work together well

Cons

Movement between teams is slim

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clearly defined career ladder Exposure to a wide range of clients and projects.

Cons

Inconsistent team culture. Some teams feel clique-oriented, so it's difficult for new employees to integrate. Training can be limited, with a strong expectation to learn independently.

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