Good and Bad - Customer Service Representative Aon Employee Review

3.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Great Pay - Trainers were easy to get in contact with - You received holiday pay - Managers and Trainers are reachable on personal hours

Cons

- The job was seasonal, but we weren't told that until 3 weeks into our training - The company sent me the wrong equipment and I did not receive pay - You really had to depend on your coworkers for half of the information you needed to relay to the customers - Needed more in depth training - Shallow

Explore other reviews about Aon

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great program

Cons

Small office but they’re getting a new one soon

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Clearly defined career ladder Exposure to a wide range of clients and projects.

Cons

Inconsistent team culture. Some teams feel clique-oriented, so it's difficult for new employees to integrate. Training can be limited, with a strong expectation to learn independently.

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