Run Run Run - Anonymous employee AppFolio Employee Review

1.0
Oct 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is good, San Diego is a nice place.

Cons

This review is for Mycase under Appfolio. This place has becomes from 'great culture' to 'OMG, Mycase is falling apart'. The turnover rate is like 30-40%, including engineers, designers, PMs and management. The office literally run out of budget for farewell events and people get used to it. Smart people already jumped the ship and others are preparing interviews. The product strategy can hardly bump the revenue and Engineering management doesn't understand tech and management at all.

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AppFolio Response
7y
Thank you for sharing your thoughts. Our San Diego office is full of so many engaged and happy AppFolio and MyCase team members who embrace a growth mindset and are invigorated by our environment. I encourage you to connect with more of your peers and solicit advice on how to find happiness here at AppFolio. At the end of the day, you own your own career destiny -- if AppFolio isn't the right fit for you, we encourage you to find a career and culture that is a better match.

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Pros

Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

Cons

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Pros

Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

Cons

The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

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AppFolio Response
1w
Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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