Great while it lasted - Sr. LLM Specialist Appen Employee Review

2.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

After several years as an independent contractor for Appen, they decided to hire a permanent team to work internally on some of the things/projects and to supplement the crowd when needed. I was Part of a team of 20 whose function was to swoop in and complete projects/tasks, tweak guidelines for the crowd, and other misc tasks. The team was close, and we were the company’s ’golden team’. It was sort of like being a regular contractor, but on a retainer. Amazing benefits, good pay, dream job. We were guaranteed 20 hrs. minimum work per week.

Cons

After 3 months, in anticipation of huge amounts of work coming in, they hired >80 folks. The work never materialized, the big guns (Meta, Amazon, Apple, etc.) just started to dry up. Then one day Hours were reduced significantly- we would sometimes have 10-15 hours. “Sit tight, the work is coming,” the leads would tell us. After 2-3 weeks of this, over half the team ~50+ folks were told on a Friday that our last day would be that Monday (Feb 17- paid holiday). We were given the rest of that week as paid. The system is broken, bc no one will tell any of the workers what’s actually going on. Our team leads were expected to handle everything, but they had extremely limited information that they could share. This wasn’t fair to them or us. What’s worse is that 15-20 of the new hires all came from another company who had just let them go without warning. They were hired at Appen, and many were laid off within just a couple months- the second time a company screwed them over without warning. These people now have PTSD from bad company management, and it’s just not right.

Explore other reviews about Appen

5.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work tasks are relatively clear, and my colleagues are very friendly and always offer help when I don't understand something. The company's policies and culture are also very transparent.

Cons

Sometimes due to urgent work delivery timelines.

1
5.0
Sep 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

166
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Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
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