Appen Reviews | Glassdoor

Appen Reviews

Updated February 12, 2019
628 reviews

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3.2
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Appen CEO Mark Brayan
Mark Brayan
193 Ratings

Employee Reviews

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Pros
  • "Work from home in leisure time" (in 403 reviews)

  • "Flexible hours, not bad pay rate" (in 110 reviews)

Cons
  • "Maximum of 4 hours of work allowed per day" (in 29 reviews)

  • "Low pay (depending on project); subject to termination without notice or sufficient explanation" (in 28 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (93)

    "Associate Project Manager at Kirkland WA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Project Manager in Kirkland, WA
    Current Employee - Associate Project Manager in Kirkland, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appen full-time (Less than a year)

    Pros

    At Appen I have learned so much about technology business and data administration that is put to use in the improvement of tools that millions of people use every day. Now, every time I think of a person going over a search online it makes me proud to feel like I possibly made that search more accurate and reliable in a way. Appen offers a great working environment with great office space, phenomenal people, and flexibility. At Appen, my expertise is much appreciated and always welcome, we build our teams to be diverse and provide different points of view for each and every decision.

    Cons

    If you are going into Appen thinking that working from home is basically having a pc on and watching Netflix then this is NOT for you. Appen provides challenging work and it will keep you engaged. (This is not really a con but more of an FYI for future applicant's consideration)

    Advice to Management

    Management is open, clear and always happy to interact with you. Anyone from your director to the CEO will reply to your email and provide you valuable information for your success. Keep it up!

    Appen Response

    May 9, 2018

    Thanks for this excellent review and for your continued work here at Appen!


  2. Helpful (3)

    "Love this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Social Media Evaluator in Houston, TX
    Current Employee - Social Media Evaluator in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appen part-time (Less than a year)

    Pros

    Set your own hours; easy work; excellent customer service

    Cons

    I only get paid monthly

    Advice to Management

    Keep up the good work!

    Appen Response

    Jan 15, 2019

    Thank you for giving us this fabulous rating!

  3. "Nice little check on the side"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Social Media Evaluator
    Current Employee - Social Media Evaluator

    I have been working at Appen part-time (Less than a year)

    Pros

    Gives a little check once a month
    Flexibility
    Tasks are easy

    Cons

    Not enough money to support yourself fully
    Space communication (if any)
    Not enough projects to work on

    Advice to Management

    Communicate better with employees and make more projects available for those looking for more work.


  4. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media Evaluator in Concord, NC
    Current Employee - Social Media Evaluator in Concord, NC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Appen part-time (More than a year)

    Pros

    you work your own hours

    Cons

    sometimes work is not available. extra cash job only

    Appen Response

    Feb 1, 2019

    Thank you for being a part of Appen and for the feedback.


  5. "Good for Extra Income"

    StarStarStarStarStar
    Current Employee - Independent Contractor
    Current Employee - Independent Contractor

    Pros

    Work load is fairly light

    Cons

    Projects are far and few between
    Monthly Paycheck
    Confirmation takes a while

    Appen Response

    Feb 1, 2019

    We appreciate the feedback. We work hard to make sure our contractors receive the desired amount of hours but sometimes we fall short on that as we adjust to our clients' needs.


  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Search Evaluator in Israel, WV
    Current Employee - Web Search Evaluator in Israel, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appen part-time (Less than a year)

    Pros

    great opportunity, love the flexibility

    Cons

    short term projects. Average salary


  7. Helpful (7)

    "Outstanding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Freelancer in Dallas, TX
    Current Employee - Freelancer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appen part-time (More than 3 years)

    Pros

    You work from home at your own pace. There is a wide variety of projects to apply to. Entry level to degreed positions are available. The work is challenging and keeps you engaged. Every project is different but I have worked several and I truly enjoyed the work. Most days I can't wait to get started. There are lots of "work from home" opportunities out there but Appen is by far the best of them all! The guidelines are strict, so you need to be serious and invested in the work but Appen operates with integrity and with mine and the client's best interest as their first priority. Apply today!

    Cons

    The ONLY issue I have ever had is that often times the client is not able to provide enough work for you to get the required 4 hours. Some days there is no work at all. This causes much anxiety for me. However, I suspect this is likely unique to the specific project that I am now working on.

    Advice to Management

    Try to keep the queues full and loading jobs when technically possible and when the queues are empty please notify us so we don't stress out over missing the 4 hour minimum. I rarely, if ever, get any notice that the queues are empty. So I spend many hours in a day emailing management and repeatedly logging in throughout the day looking for work in the queues trying to get at least 4 hours work in the tool. Otherwise the management team is top notch and I highly recommend Appen and I intend to be a loyal partner as long as they will have me.

    Appen Response

    Dec 31, 2018

    We feel honored to be called an outstanding company! We hope you will continue the great work and continue to give us feedback. We hear you on wanting more consistent hours and while we try our... More

  8. Helpful (10)

    "Independent Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Consultant in New York, NY
    Current Employee - Independent Consultant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Appen full-time (More than a year)

    Pros

    Easy job to get, easy payments, on time payments, legitimate work-from-home job, make your own hours, clear training/instructions.

    Cons

    The pay is still fairly low, the work is a bit mind-numbing, they CAN and WILL fire you for whatever reason they feel like, you never know when a contract will end, only pay once a month, and across all projects-- the project programmers are not good at communicating with each other.

    Advice to Management

    Please pay your employees better, pay more than once a month (or partner with earnin), let everyone know at least an approximate start/stop date, communicate with each other, and above all else- please stop acting like we're all easily expendable. Some of us are disabled, homeless, or rely on this job entirely. We work hard, appreciate it.

    Appen Response

    Jan 8, 2019

    Your feedback is appreciated. We pride ourselves in providing fair, monthly compensation for time spent working on a project, consistent with industry standards. We also endeavor to be give our... More


  9. Helpful (7)

    "Search quality evaluator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ads Quality Rater in Longview, TX
    Current Employee - Ads Quality Rater in Longview, TX

    I have been working at Appen part-time (Less than a year)

    Pros

    Work from home
    Decent pay $10 hr upto 20 hour a week
    Can work from phone or laptop
    Paid on time but once a month

    Cons

    Testing extensive
    No pay for training or testing
    Below average pay
    Paid monthly once

    Advice to Management

    Need more direct and quicker support
    Paid training and testing and offer hourly rate that’s competitive or at the least similar to other companies with same positions.


  10. Helpful (2)

    "Ok and somewhat flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst
    Neutral Outlook
    No opinion of CEO

    I worked at Appen part-time (More than 5 years)

    Pros

    Work when you want, as long as work is available

    Cons

    Random restrictions, no clear reason