this job almost ruined me. - Technical Advisor Apple Employee Review

Firstly, the facility is quite isolated on top of a massive hill - there are a couple of busses (usually packed) going up there. There are no nearby shops that you could reach during your lunch break. Lunch break for the Call Centre Agents - 30 minutes. My colleagues were quite optimistic at the beginning, I saw them walk up to the cafeteria, queue for their food, then sit down for five minutes before running back downstairs. After a while, everyone decided to just eat at their desks or nearby. You have 8 minutes to do whatever you want to do during your day. That includes bathroom time. Be prepared to receive messages from a team that monitors your time keeping. You've exceeded your bathroom time? You went a little too far for your lunch break and are not back on time? Get prepared to justify why so. The "office" you will work in is a massive open space, countless people on the phone, which creates quite a noise at times. These are all things I could have lived with - but: The Wellness centre doctors are completely useless. If you have a medical condition and need to urgently see a specialist, get comfortable. You will wait at least half a year. You think you need urgent medical assistance? You probably don't, according to the doctors there. Referral to specialists because you suspect an allergy or have developped weird symptoms? Feel like you need to see a psychologist? Don't expect them to offer you a referral. Also, make sure you book your appointments OUTSIDE your work time - if you can. Or book a holiday to see a doctor. Don't expect any special treatment if you have a medical condition that would require you to leave your desk sometimes. DO NOT listen to any promises you are made by any recruiter regarding health care and medical care if you have a medical condition. I had to find out the hard way. The recruiter's selling point is the "added benefits" but also their "relocation package" where you will be offered some money to move, just enough to make your way up here and start a living. By the way, you have to pay all that back once you decide to leave. After you have been recruited and have made your way to the headquarters, you will never hear from your recruiter again. You are angry because nobody is there to talk to? Nobody is there to answer your questions? To take responsibility for what you have been promised? To refer you to a doctor or tell you how to get started? Sorry, that's not included in Apple's generous benefit package. Oh, and good luck finding accommodation in Cork!