4.0
May 17, 2023
Former employee
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
-Great pay based on where you live -Get to choose my own hours, three 4-hour weekday and one 8-hour weekend shift -Work from home
Cons
-Almost no break between calls, sometimes 5–8 seconds between each customer -Can't have a co-worker cover your shifts, all vacation time needs to be used, no such thing as call-offs for any emergencies or life happens situations -Customer service is not too bad, but can be difficult when calls are back to back, and they're upset at you for something they did -Pay is dependent on your zip code, so someone in NYC with the same job title and responsibilities as you will most likely be receiving higher pay