Great benefits but they make you do two jobs - Techincial Support Asurion Employee Review

4.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, some staff genuinely cares about your success within the company, fair with hiring process, events and food given frequently to keep morale in work place.

Cons

Sales oriented business started off as just helping customers with devices etc. If you don’t pressure them into buying protection package you get in trouble. High volume of calls and if they offer vto and you stay you are on back to back calls with no time to breathe. Customers for Verizon are difficult and most of them curse you out. management can be a little messy.

avatar
Asurion Response
2y
Thank you for leaving a review! We are glad you were able to take advantage of all Asurion has to offer during your time here. We appreciate the feedback as it helps us grow!

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

See reviews by: Helpful|Rating|Date|All