As the title says 'Startup' it is struggling with 'management of the management'.
1. Right now since Dallas Creation centre is handling international projects there are multiple managers (for different country) managing the same resource. This adds redundancy to an employee reporting the same thing to multiple managers which leads to overhead and frustration.
2. Work culture is bureaucratic. Directors only speak to managers for feedback, managers only speak to Team leads and teams leads .... If the company doesn't recognize each employee as a partner and treats equally then a 'Master-Butler' relationship originates.
3. Attrition rate had increased since last year. This had created a sense of insecurity amongst the employees. Nobody can openly express their views in front of their managers.
4. Employee appreciation is non-existent. All that matters is work-result logistics.