Did not see my paycheck for over 6 weeks - Financial Sales Advisor BBVA Employee Review

1.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Growing company, if you know the right people in the company you may be able to get promoted.

Cons

They cannot get their systems up to date. The customers have access to a great app, but that leaves no money for the company to improve operations for employees. One example was a payroll check that was messed up that I didn’t see in my account for OVER 6 WEEKS. Those were hours I had already worked for but didn’t get paid for over a month and a half. Their response was “that is just how our system is. We don’t escalate until it’s been over 4 weeks of not getting your payroll”.

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BBVA Response
7y
Thanks for taking the time to share your feedback. We’re sorry to hear about your experience and will be sharing your story with the appropriate leadership to ensure the situation has been properly addressed. Regarding opportunities for internal mobility and promotions, we’re passionate about helping team members advance in their careers here, and this year, we’ve introduced even more ways to facilitate employee’s growth and development. To learn more, visit our internal You&BBVA site or reach out to us at 1-888-474-3575.

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Cons

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Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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