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Thank you for taking the time to share your feedback with us and for all of the hard work you put into your time at BBVA. We’re pleased to hear you highlight the culture and the facilities as positives of your time here. However, we apologize for the negative experience you had regarding your work/life balance. The wellbeing of the employees is of utmost importance to us and we are sorry to hear that you did not feel the benefit of this. While we must strive to achieve competitive terms, this should not be at the detriment of our people. We are constantly working to improve how we support our teams with their workload and are evolving our flexible work model to ensure it works for everyone. We would like to assure you that we have escalated this situation to understand what happened internally. We hope your current role as a Trade Finance Analyst is proving successful and wish you all the best for your future.