Disorganized, outdated systems, no help for new employees. - Financial Sales Advisor II BBVA Employee Review

1.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Worked monday through friday 8:30 to 5:30. Started above average in pay which is negotiable upon hire.

Cons

Disorganization through out the whole company. Noone seemed able to tell me how things were supposed to be done. BSA compliance were not followed the why they should be. Procedures on how to do loans, trust account, business accounts, seemed to be unorganized, you'd have to send the application to their back office to have reviewed, it often took a very long time making customers upset. I lost a lot of customers because of this. The system used to open accounts was out dated, all though they claim its top of the line, it often crash again leaving customers pissed off for the wait. Overall this job added additional stress that was unnecessary. Not to mention management (at least at my branch) was unprofessional, every question asked shed make expressions making me feel I was a complete idiot, shed even do that to customers. Shed blirt out racialy insencitive sayings in the branch, and shared political and religous views in group meetings. My experience outside my manager seemed common considering I had friends at other location with the same problems. I'd stay away from working for this company unless you like stress due to the system and certain procedures itll make you dread coming into work. Do not fall for the higher pay to get you away from the job you already have, like they did to me, I was recruited and offered 10k more annually, but I can tell you right now it was not worth it.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing company if you're looking to grow into your financial career. Offers plenty room for growth.

Cons

It takes a while to break out of the retail banking side of the finance world.

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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