Pros
It's an mnc albiet small.
Cons
The india office is the dumping ground for the us office, which means that all the low level work done at bts operations is executed at the India office. You are not required to think, innovate, or consult. Just copy paste stuff and attend calls. If you do not want a career, but just a job to keep yourself occupied, join this place. Most ppl actually work fewer than 3-4 hrs per day. Rest of the time it's gossip time or the great indian time pass. it's not a tech company. It's a training co with some bits of tech being used during their training sessions. The culture is like that of the early call centers, lots of liaisons and flirtations, very little in the way of hr oversight. It's very ugly and nauseating. If you are not that type, then you are isolated. Hr does the politics execution, which means that if the top boss decides that they dislike somebody, then they are harassed, traumatised, isolated until they leave. Zero hr policy, code of conduct, or even responsible people in this company. Most employees are not the most intelligent, innovative folks that you typically find in indian it cos, so you will not be learning, but you may need to dumb down to adapt.