Hugely dysfunctional business - Anonymous employee Backstop Solutions Employee Review

There is a great saying that every family and company is inherently dysfunctional. We are working hard on becoming a high performance culture, and hope one of our strongest values of learning can allow us all to analyze when a deal (or really anything) doesn’t go well, in the constant quest to understand how to improve and what to do better next time. We aren’t sure we’ve heard from you directly, so we encourage you to reach out to leadership or our People & Development team to talk this over. New this year, we have published our most critical indicators of organizational health, and communicate this regularly in our all-hands meetings. The most recent sharing of this scorecard was within the last 2 weeks, where our CFO reported that our key indicators are trending in the right direction. While we always hate to lose great people who fit our culture, our turnover is far below the tech industry benchmark, but we’re not satisfied with that. Turnover can impact certain teams disproportionately, and we strive to turn those situations around as quickly as possible. We encourage you to ask your manager and/or anyone in leadership to personally share our company dashboard with you – we’ve changed a lot, and there is much more transparency about how we’re doing and what we’re forecasting. We’re willing to give it a shot if you are as we are hoping that knowing the facts might change your perspective.