It was a great place to work at one point - Customer Service Representative Baxter Employee Review

4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH 3 plus times a year. Very happy place to work. Mostly female management and we’re very kind and supportive

Cons

New management implemented many changes and made the workplace toxic. The new manager is horrible. Took everything great about the job and cut the pay substantially

avatar
Baxter Response
5mo
Thank you for providing this feedback. We’re glad to hear you had positive interactions with your team and we wish you the best in your career.

Explore other reviews about Baxter

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Overall truly enjoyed my time at Baxter.

Cons

None than come to mind

avatar
Baxter Response
1mo
Thank you for your kind words and for the impact you made during your time at Baxter. It means a great deal to hear that your experience was so positive, and we are grateful for the contributions you made as part of our team!
1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was a great company 5 years ago. Declined heavily in the last 3 years. Way too many lay offs and restructuring.

Cons

Favoritism. Manager has no answers looks to someone they manage for answers. This person gatekeeps information and is overall toxic. Contradictory instructions. Managers will rely on bad information and then different managers will give you conflicting orders. If you try to go to the upper managers they will terminate you and lie about it. You could be asked to solve problems you were not hired for.

See reviews by: Helpful|Rating|Date|All