4.0
Oct 5, 2016
Current employee, more than 3 years
Deerfield, IL
Recommend
CEO approval
Business Outlook
Pros
Pay starts around 40k, majority of representatives move up quickly. Rewarding work, customer-facing speaking with nurses and dialysis patients and providing products that help sustain lives. Split between two divisions: Renal (dialysis home patient side) and Medical products (hospital side)
Cons
Like most office environments there can be quite a bit of nepotism. A lot of push to remain on phones and "adherence metrics." Supervisors/Managers sending out alerts to "take a call" can be quite annoying at times considering all agents are already on the phone with customers. The dept has been doing better with their new director and morale has been increased