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      Baxter

      Engaged Employer

      Baxter reviews

      Room for improvement - Customer Service Representative (CSR) Baxter Employee Review

      4.0
      Sep 12, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall benefits are excellent Numerous development resources

      Cons

      Long hours, mandatory OT Inconsistent management Politics and favoritism

      avatar
      Baxter Response
      4y
      Firstly, thank you for all you do in our Customer Service team. This is a critical role in our supply chain. We appreciate you taking the time to share your insights and will ensure your comments are shared internally. We would also strongly encourage you to share your improvement recommendations and ideas internally. You're also welcome to reach out at BaxterCares@Baxter.com. Your feedback matters. Thank you for leaving a review.

      Explore other reviews about Baxter

      5.0
      Jun 23, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work for!

      Cons

      Needs better management process for growth

      1.0
      Jun 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was a great company 5 years ago. Declined heavily in the last 3 years. Way too many lay offs and restructuring.

      Cons

      Favoritism. Manager has no answers looks to someone they manage for answers. This person gatekeeps information and is overall toxic. Contradictory instructions. Managers will rely on bad information and then different managers will give you conflicting orders. If you try to go to the upper managers they will terminate you and lie about it. You could be asked to solve problems you were not hired for.

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