Caring manager, but upper management feels out of touch - Field Service Engineer Bio-Rad Laboratories Employee Review

You learn a lot, if you are new to manufacturing.

The pay could be better.

Lower level groups were great to work with. The job itself was routine enough that it was easy to learn. Its a great entry job as you have to pick up many skills in a short period of time.

Management has no idea what it takes to do the tasks they ask of us with little time. Everything is on rush and half the equipment is outdated and constantly failing. New equipment takes forever to validate, if it ever does. You're constantly asked to help other understaffed groups, even if yours is also understaffed. Communication does not go far with upper management as most of them are also overloaded with work and don't actually understand what is needed for jobs to be done.