Terrible organisation - Anonymous employee Blackbaud Employee Review

1.0
Oct 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cant think of any pros about this company. Maybe the occasional happy hour they used to put on.

Cons

Lack of focus and direction from management. They don't seem to care about their staff, just the number / amount of hours you're putting in (overworked). They treat and talk to badly if things aren't going the way they want them to, and nice as pie of you're doing your number. The place is terribly understaffed and they can't hire decent and skilled staff as they pay such low salaries. They are notoriously bad at pay, and your work life balance will suffer as they expect you to work 10 + hour days (that's what I was told in my interview!) Everyone is literally burnt out and miserable, the atmosphere in the Sydney office is toxic, lots of gossiping about one another and no one likes the management team. I seriously wouldn't recommend this company to anyone who wants to progress their career - go and work for salesforce, a great organisation to work for - you're probably going to lose the majority of your opportunities to them anyway.

Explore other reviews about Blackbaud

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

Cons

Long hours but it is worth it because it is a great place to work!

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Blackbaud Response
1mo
Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

3
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