Block

Block reviews

Customer Service Reps are seen as replaceable. The perks do not make up for the culture! - Customer Service Representative Block Employee Review

1.0

Oct 23, 2019

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free lunch Solid base pay Good benefits Free snacks

Cons

Sales are everything Management does not care unless you are bringing in money Mental health not taken seriously Low morale Not a sustainable job for most people Call center atmosphere Every minute of your day is monitored Tenure holds no value Little freedom Very few opportunities for advancement Lack of communication from higher ups in SF

Block Response

Thank you for taking the time to share your feedback with us. We value your concerns and have passed them along to the appropriate parties. If you would like to provide more context, please contact us at glassdoor@squareup.com.

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5.0

Jun 28, 2026

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

Strong eng. culture, although that was partly in decline. Great coworkers.

Cons

Wants to feels like a startup, but functions like big corp.

5.0

Sep 26, 2015

Intern - hourly

Recommend

CEO approval

Business Outlook

Pros

Lots of benefits. Gym, free food, showers, Close to transit Good food Good software practices Is this twenty words yet

Cons

I would say that there aren't any cons really. I'm just trying to fill this space with 20 words

267

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Block reviews Block Customer Service Representative reviews Block review

Block

Customer Service Reps are seen as replaceable. The perks do not make up for the culture! - Customer Service Representative Block Employee Review

Explore other reviews about Block

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