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Books-A-Million

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Cafe Lead - Anonymous employee Books-A-Million Employee Review

1.0
Apr 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers and most co-workers, some benefits were ok.

Cons

The lack of communication from management down. The store I was in was located in a college town, management was slack with employees by letting them get away with calling out all the time, no discipline at all. I did my job excellent, increased cafe sales all the time and was never told why I was being let go, so after a total of 12 years and 4 months of being employed by this company, I will never endorse this company again.

Explore other reviews about Books-A-Million

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Easy job, very fulfilling work environment -career opportunities -Employee discount

Cons

I can’t read all the books in the store

4.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to move up and gain more knowledge, enjoyable workplace with flexibility and open lines of communication. Feel valued and fulfilled. Corporate and home office has improved communication and clarity significantly, Company allows stores more freedom in how they achieve success and what their stores can decide on when it comes to changes and updates.

Cons

In my opinion, pay can be on the lower end. Experience can be dependent on your management/person above you, but that is usual.

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