Pros
- Good health insurance and pention scheme - It's easy to be in contact with the management - WFH expenses - Company gifts
Cons
- The company is not transparent regarding bonus. - If you get promoted you won't have a salary raise straight away. - Managers have more than 20 analysts in charge, and there are no roles such as 'manager assistant' to support on this. - Apart from having a numerous team, managers have to work in other several projects. - Expect to work extra time with no extra pay everyday unless you are a Quality Analyst. - Quality Analyst role is actually a Content moderator role. - The company is growing exponentially and it's slowly feeling like if you're working for a vendor such as CPL, Accenture, Cognizant, etc. - No proper training in tools to work, usually they will ask you to work in something you have no idea how to use, with no training or good explanation on how to. - No life/work balance as you need to be aware if somebody send you a message, even on weekends and while you are on holidays.