Do NOT work as an Outbound Financial Service Representative - Outbound Financial Service Representative CIBC Employee Review

2.0
Sep 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Starting pay is good and so are the benefits. (That's how you get suckered into taking the job. You see the starting pay, become blinded by your greed and have dollar signs in your eyes.) Class was fun because you're getting paid to learn and you meet all these young, excited new people.

Cons

You have to sell INSURANCE, it is your bread and butter. The Support Leaders, Team Leader, and Sales Mgr will all breathe down your neck if you don't sell insurance every shift. The Quality Assurance Monitors take their job very seriously: You have to be careful what you say, how you say it or you will be reprimanded and possibly could be fired.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

-People were friendly and would do coffee chats/one-on-one lunches. -Other interns were great. -Base compensation as an analyst is on the higher end.

Cons

-Feedback from intern manager only given at the end of a rotation differed greatly from what team members would directly tell me which was confusing. Makes me think people are only nice on the surface. -Team members prioritized some interns over others in terms of work given and time spent. -Teams in the same product group had wildly different work life balance with some working 70+ hours a week and others working close to 40. -Has high turnover overall due to lower compensation at the Director+ level.

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