Good and bad - Financial Services Representative II (Telephone Banking) CIBC Employee Review

4.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

* Competitive salary compared to big 5 banks * Great employee banking offers like loans without interest up to 5k, prime +1% on other lending products. * Opportunity for growth if working for telephone banking.

Cons

* Too many calls as it's always busy, have to answer a minimum of 80 calls in a shift. * Always understaffed as many people leave.

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The NY location is close to Grand Central Station

Cons

Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

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