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      CIBC

      Engaged Employer

      CIBC reviews

      Terrible - Customer Service Representative CIBC Employee Review

      1.0
      Sep 30, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and bonus at end of the year based on performance

      Cons

      Understaffed and overworked. Always adding new things to improve customer experience but not taking care of employees enough. Customers are still mad and employees are depressed. French queue employees have no option for voluntary time off where as english queue is offered every day.

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      5.0
      Jun 1, 2026
      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

      Cons

      There is no commission anymore.

      1.0
      Jul 1, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The NY location is close to Grand Central Station

      Cons

      Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

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