Good entry level job - Client Service Representative CIBC Employee Review

Clients are unwilling to abide by compliance measures instituted by the bank, which creates unpleasant situations. For example, I had to ask for ID to verify bank transactions, and clients were unhappy with this, claiming that they should not have to present their ID as they had been clients of the bank for 40 years. When clients asked to withdraw a large sum of cash, they had to wait for a certain period of time for the cash to come.