Csr experience - Customer Service Representative CIBC Employee Review

3.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits and initial hands on job training

Cons

Very results driven to the extent that the actual customer experience is overlooked and disingenuous. Being placed under a bad team leader can be toxic/draining

Explore other reviews about CIBC

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Cons

There is no commission anymore.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The NY location is close to Grand Central Station

Cons

Slow Canadian culture that finds it challenging to meet US regulatory standards. Executives play favorites and gaslight employees, if you voice your opinion, they either silence you or try to manage you out with exaggerated "performance issues"

See reviews by: Helpful|Rating|Date|All