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      CITYMD

      Part of VillageMD

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      CITYMD reviews

      Good for Getting Started, but Pay and Short Staffing Are Downsides - PSR - Patient Services Representative CITYMD Employee Review

      3.0
      Apr 2, 2026
      Psr - patient services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had an okay experience at this company. Offers opportunities to learn and grow professionally A decent place to start your career

      Cons

      Pay is below average The team is often short-staffed, which can make work stressful

      Explore other reviews about CITYMD

      5.0
      Aug 21, 2025
      Medical scribe/technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands-on experience with EMR systems and patient documentation. Strong patient-facing experience with diverse cases and populations. Exposure to working with multiple providers and medical specialties. Fast-paced environment that builds adaptability and multitasking skills.

      Cons

      Pay may feel lower compared to the intensity and volume of work- but unfortunately is typical for premed/prehealth professionals.

      1.0
      Dec 30, 2025
      Scribe tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to a wide variety of patients, Entry-level opportunity in healthcare, Some great providers, Learn how to multitask under pressure, Fast-paced environment

      Cons

      Toxic work culture, Severe understaffing, High turnover and burnout, No accountability from leadership, Little recognition or growth

      1
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