CITYMD

Part of VillageMD

CITYMD reviews

Disappointing Decline of a Once-Exceptional Urgent Care Provider - Site Manager CITYMD Employee Review

2.0

Jul 2, 2025

Site manager

Recommend

CEO approval

Business Outlook

Pros

1. Strong Foundation 2. Patient-Centered Care 3. Diverse Work Environment 4. Learning and Growth Opportunities 5. Flexible Scheduling 6. Employee Benefits

Cons

1. Decreased Employee Morale 2. High Turnover Rates 3. Strained Resources 4. Leadership Disconnection 5. Increased Pressure on Staff 6. Diminished Work-Life Balance 7. Focus on Financial Metrics over Care Quality

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5.0

Aug 21, 2025

Medical scribe/technician

Recommend

CEO approval

Business Outlook

Pros

Hands-on experience with EMR systems and patient documentation. Strong patient-facing experience with diverse cases and populations. Exposure to working with multiple providers and medical specialties. Fast-paced environment that builds adaptability and multitasking skills.

Cons

Pay may feel lower compared to the intensity and volume of work- but unfortunately is typical for premed/prehealth professionals.

1.0

Dec 30, 2025

Scribe tech

Recommend

CEO approval

Business Outlook

Pros

Exposure to a wide variety of patients, Entry-level opportunity in healthcare, Some great providers, Learn how to multitask under pressure, Fast-paced environment

Cons

Toxic work culture, Severe understaffing, High turnover and burnout, No accountability from leadership, Little recognition or growth

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CITYMD

Disappointing Decline of a Once-Exceptional Urgent Care Provider - Site Manager CITYMD Employee Review

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