Good Place To Work - Customer Service Supervisor CapTel Employee Review

-good job for introvert -easy work steady work -cool supervisors

can get boring calls can be long and annoying at times

Co-workers; schedule; location; not a job you take home with you; can read, draw, do puzzles, etc between calls

Micromanaged; not great pay; point system for call-ins/sick days; not good for your brain - years later my audio attention is terrible because of the skill of listening to the calls and captioning you have to learn to tune out what is being said and just caption on auto-pilot but then that leaks into other parts of your life like zoning out on conversations, movies, etc.