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      CapTel

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      CapTel reviews

      3.1

      39% would recommend to a friend

      (645 total reviews)

      Robert Engelke

      32% approve of CEO

      25% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.7

      Compensation and benefits

      CapTel has an employee rating of 3.1 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      645 reviews
      3.0
      Jun 1, 2026

      Bad for brain health

      Captioning assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers; schedule; location; not a job you take home with you; can read, draw, do puzzles, etc between calls

      Cons

      Micromanaged; not great pay; point system for call-ins/sick days; not good for your brain - years later my audio attention is terrible because of the skill of listening to the calls and captioning you have to learn to tune out what is being said and just caption on auto-pilot but then that leaks into other parts of your life like zoning out on conversations, movies, etc.

      Viewing 1 - 3 of 645 Reviews
      Related searches: CapTel jobs | CapTel salaries | CapTel benefits | CapTel interviews
      ReviewsCapTel reviews

      Glassdoor has 649 CapTel reviews submitted anonymously by CapTel employees. Read employee reviews and ratings on Glassdoor to decide if CapTel is right for you.