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CapTel

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CapTel Reviews

Updated Dec 5, 2022

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Found 579 of over 582 reviews
2.8
24% Recommend to a Friend
22% Approve of CEO

Found 580 of over 582 reviews

2.8
24%
Recommend to a Friend
22%
Approve of CEO
CapTel President Robert Engelke (no image)
Robert Engelke
204 Ratings

Top Review Highlights by Sentiment

Pros
  • "decent pay raise every six months (up to 40 cents)(in 54 reviews)
  • "Flexible Schedule and flexible hours(in 41 reviews)
  • "Flexible hours and chill work enviornement(in 33 reviews)
  • "Training is comprehensive and the job is really not that difficult.(in 21 reviews)
  • "Very easy to get time off if you request it at least a month in advance.(in 21 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of CapTel and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Awesome Place

    Sep 29, 2022 - Caption Assistant in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, friendly supervisors, decent benefits

    Cons

    Can get boring at times

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    CapTel

    Dec 5, 2022 - Captioning Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Structured work environment for emoloyees

    Cons

    Scheduling rules get a bit overwhelming

    Be the first to find this review helpful
  3. Join the CapTel team
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  4. 4.0
    Former Employee, more than 5 years

    Straightforward

    Oct 16, 2022 - Captel Captioning Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities to move up in the company

    Cons

    Currently they are downsizing and the need for captionists is low.

    1 person found this review helpful
  5. 2.0
    Former Employee

    Unfair supervisors and poor communication

    Nov 2, 2022 - Captioner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed working from home during a difficult time and it's easy to gain extra hours

    Cons

    the supervisors were always trying to give you points for doing anything wrong, lots of changes in the company and systems in place and sometimes it was poorly communicated and caption people were penalized for that

    Continue reading
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  6. 1.0
    Current Employee, more than 3 years

    It's a job

    Nov 21, 2022 - Caption Assistant in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    insurance, remote, steady work, easy, some downtime

    Cons

    inconsistent feedback, constant change, nonexistent downtime depending on the day, hear things you will never be able to unhear

    Continue reading
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  7. 3.0
    Current Employee

    RUN

    Oct 11, 2022 - Captioning Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Attendance bonuses - Remote - Raises over review periods

    Cons

    - Communication - Stability - Changing standards constantly

    2 people found this review helpful
  8. 2.0
    Current Employee, less than 1 year

    Captel

    Oct 25, 2022 - Captioning Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job Nice pay Work from home

    Cons

    They knit pick And had a hiring event just fire over half of their staff 2-3 months later

    1 person found this review helpful
  9. 4.0
    Former Employee, more than 3 years

    Boring but predictable

    Oct 11, 2022 - Captioning Assistant in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy and expectations are clear.

    Cons

    Little flexibility when it was needed.

    Be the first to find this review helpful
  10. 3.0
    Current Employee, less than 1 year

    Low stress

    Oct 11, 2022 - Captioning Assistant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved work, remote work low stress

    Cons

    Bad salary, not consistent set of rules

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 8 years

    Rewarding but also challenging

    Oct 5, 2022 - Customer Service Representative in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to help deaf people with a telephone that provides captions which helps them communicate with the world.

    Cons

    Not a lot of room for growth. Customer communication can be difficult and a lot of the customers aren’t tech savvy.

    Continue reading
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Viewing 1 - 10 of 580 Reviews
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CapTel Reviews FAQs

CapTel has an overall rating of 2.8 out of 5, based on over 582 reviews left anonymously by employees. 24% of employees would recommend working at CapTel to a friend and 20% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

According to anonymously submitted Glassdoor reviews, CapTel employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at CapTel. This rating has decreased by -2% over the last 12 months.

24% of CapTel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CapTel 3.7 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at CapTel to be work life balance, compensation, benefits and the cons to be culture, career development, management.

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Glassdoor has 582 CapTel reviews submitted anonymously by CapTel employees. Read employee reviews and ratings on Glassdoor to decide if CapTel is right for you.