Pros
Since I work out of the Fairfax office as an in home designer/sales rep I can only speak regarding my experiences there. As a thirty year veteran in sales, more than 10 of it in in-home sales I feel qualified to judge a good company from a bad one and consider myself pretty selective in who I work for and have never held any job for less than 5 years. Reading some of these reviews made me feel compelled to write my own. No company is going to please everyone, especially when its a commission based sales position, but after a year with Capital I'd say it checks more boxes than most. Managers sincerely care about employees success and do everything reasonable to help them obtain that. Company genuinely tries to do the right thing by their customers, If they didn't I wouldn't be working here. Experienced, successful reps are given a reasonable amount of latitude without constant micro-managing. New and inexperienced ones should expect a certain degree of oversight and tighter control, respect and trust must be earned its only reasonable. Income potential is excellent, If you do your job well you will be compensated, but sales, especially in-home sales, where closing on the first visit is crucial is not for the majority of people. The company does employ a first visit close philosophy, hey home improvement is a competitive business, but not to the point that they grill customers to the point of harassment. The company has a great history and good to great products that make it possible for a good salesman to succeed and still sleep at night. Overall a very friendly and helpful working relationship with other team members. Some sales environments often create an almost hostile relationship between between co-workers, here I've seen nothing but genuine interest in each others success and willingness to offer advice and share tips among team members. No cold calling, nor is their idea of an appointment a homeowner who just closed on a house and the company expects you to jamb your foot in the door and talk your way into the house. Your leads are for the most part (99%) interested homeowners who have contacted the company about having something done in their home. Extensive product line. Maybe you struggle in kitchen sales, but excel at windows or roofing and siding, your leads will be tailored to your strengths to help you succeed.
Cons
Its commission based pay, If you can't live with that uncertainty this may not be for you. If you have never had a commission based job before it can be unsettling at first, but if you can get over the hump and are willing to listen and learn a very healthy 6 figure income is possible, not guaranteed, but definitely possible for a reasonably competent salesperson. Large territory means many miles on the road, expect to log over 30,000 miles per year. Uncertain work schedule, as an appointment based process, you will be on-call waiting for final confirmation that the customer will be available. The good thing is I have seen an extremely low, almost non-existent, no show rate where you drive 20 miles only to find no one home. I would guess this happened almost 20% of the time at my previous employer. Potentially long days, this is not a 9-5 job with weekends off, but they do try to accommodate your schedule needs within reason. Compared to other sales jobs I've had, this schedule is much easier to deal with, with Sundays off and most holidays as well, even extra days at Christmas, not something I've encountered in my sales career, I will take this schedule any day.