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      Casper

      Engaged Employer

      Casper reviews

      It Was A Shame - Customer Experience Specialist Casper Employee Review

      3.0
      Jul 13, 2018
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay and benefits, work space, and some decently honest people.

      Cons

      Really fake culture, really yuppie-like Manhattan employees, very little diversity, very little room for upward development, boring and repetitive work, fake titles, no training for other departments.

      avatar
      Casper Response
      6y
      Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      3.0
      Jun 11, 2026
      People operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

      Cons

      The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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      Casper reviewsCasper Customer Experience Specialist reviewsCasper review