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      Casper

      Engaged Employer

      Casper reviews

      They don't care about their retail employees - Anonymous employee Casper Employee Review

      2.0
      Mar 13, 2020
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros our the free products (but after 6 months those don't really happen anymore) and some fun coworkers.

      Cons

      It's marketed as a non-commission workplace but the managers and HQ treat it the exact opposite. Empty promises left and right. "Promote from within" that statement is laughable at this job, they will tell you that they will work to elevate you to a higher position and then go ahead and hire an outside hire. Raises here are a joke! I feel bad for anybody who tells me they're thinking of applying for this job.

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      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper.. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

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