Not great. Toxic culture - Anonymous employee Casper Employee Review

2.0
Oct 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits (healthcare, unlimited PTO, free mattress and swag)

Cons

There’s usually a reason a company has such great benefits and it’s usually because there is some underlying issue that is making it hard to retain employees, and that’s definitely true at Casper. I get the feeling Casper was a great place to work in the beginning but as it continued to raise money and eventually went public, the pressure to grow faster than was logistically possible was felt throughout. Turnover was high in retail and corporate, some which was due to multiple rounds of layoffs (probably 2-3 in a year). Definitely was a red flag when the old employees that had been there from the start had started to leave after the IPO they had been eagerly awaiting (which was a bust). Now it hangs on but management doesn’t seem to care about improving any processes or keeping employees happy. It’s a hard pass from me. Don’t waste your time.

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

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