Good product poorly managed company - Anonymous employee Casper Employee Review

2.0
Feb 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product and overall culture/flexibility is good.

Cons

People who have been there for some time or are part of the exec teams "clique" get raised to positions they have not enough experience for. Accounting department has no clue how to run a retail back end function properly and was set up poorly. Not set up for growth. They've been around too long to just barely be profitable. Was a fun place to be at first but every start up needs to weed out the unexperienced as growth happens and invest in experienced people to withstand the growth process. Too much turnover because of poorly managed functions or functions being treated as more than one. Terrible relationship with vendors. Not enough money to fix all the problems within a critical timeframe. Very risky, Investment company will sell so there is an uncertainty to anyone's position. More so than just recession related.

Explore other reviews about Casper

5.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people and pay is good

Cons

Not many other than working holidays

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people on the People team are amazing. The work life balance was fabulous and there was a great culture of trusting that people will get their work done

Cons

The new management is very old school. Removing benefits made it hard to stay when you are the one communicating those benefits to employees.

See reviews by: Helpful|Rating|Date|All