Pros
First off, I was very lucky to work at an awesome branch with a great manager! Reading the other reviews, your experience is totally going to depend on your BM, and I would agree! I was a little intimidated about the position coming right out of college but the company sends you to a ton of training about the products and procesess of being a personal banker. How I described my job to friends was it was half service/advising and the other half sales. I'll be honest if you are not comfortable talking with random people this is not the job for you. The sales aspect can be very rewarding but adds anxiety. Compared to the other sales incentive plans at the other banks Chase bank definitley has the best! You get your bonus at the end of EVERY month not every quarter like Wells. It takes a couple months to get used to the whole routine of "working the lobby" until you are totally comfortable but the other bankers and the BM know that and will hopefully help you. This is a great job for new graduates. Why? There is alot of training to help prepare you. So dont be scared! You learn alot about interacting and communicating with many different individuals in many situations. (which you take on the next job interview) The money is pretty decent coming out of school.
Cons
In all honesty the reason why I left was that I wanted to put my college degree to more use and you really dont apply it to anything in this position. The career paths you can take in Chase retail were not very appealing to me. 1.) You can become a branch manager (probably after 5 yrs+) 2.) You can become a Small Business Banker (which is the same job a PB does but to small biz around your branch or selling to clients who want to start a new biz) 3.) Become a Financial Advisor (you have to be one of the TOP bankers in region probably take 5 yrs+) One HUGE thing that you need to watch out for is how territorial your fellow bankers are to their clients. I was in an area where there was alot of hispanic speaking customers and I didnt know spanish which was a BIG disadvantage! They stress to work as a team but as we all know not everyone is a teamplayer. Since this was my first job out of school they pay was the biggest issue for me because I was just excited to see money in my bank account but for someone who has a family/alot of expenses this job can be stressful. With every sales position there is that golden carrot "potential" of making big bucks. Dont get me wrong, there are personal bankers who are making 80K plus but unless you are a hotshot salesmen banker expect to make around 40k- 60k.