Chase Interview Questions
Updated May 16, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Worldwide
- United States - All Cities
- - New York State
- - New York City, NY Area
- - Charlotte, NY
- - Rockland, NY
- - Albany, NY Area
- - Buffalo, NY Area
- - Rochester, NY Area
- - Syracuse, NY Area
- - Alabama
- - Birmingham, AL Area
- - Alaska
- - Anchorage, AK Area
- - Arizona
- - West Sedona, AZ
- - Lake Havasu City, AZ Area
- - Phoenix, AZ Area
- - Prescott, AZ Area
- - Sierra Vista, AZ Area
- - Tucson, AZ Area
- - California
- - Anaheim Hills, CA
- - Carmel-by-the-Sea, CA
- - Jurupa Valley
- - Laguna, Optional[CA]
- - Pico, CA
- - Rancho Bernardo, CA
- - Rancho San Diego, CA
- - Bakersfield, CA Area
- - Chico, CA Area
- - Eureka, CA Area
- - Fresno, CA Area
- - Los Angeles, CA Area
- - Merced, CA Area
- - Modesto, CA Area
- - Napa, CA Area
- - Redding, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - Salinas, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - San Luis Obispo, CA Area
- - Santa Barbara, CA Area
- - Santa Cruz, CA Area
- - Stockton, CA Area
- - Truckee, CA Area
- - Ukiah, CA Area
- - Visalia, CA Area
- - Yuba City, CA Area
- - Colorado
- - Boulder, CO Area
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Fort Collins, CO Area
- - Greeley, CO Area
- - Connecticut
- - Bridgeport, CT Area
- - Hartford, CT Area
- - New Haven, CT Area
- - Delaware
- - Dover, DE Area
- - Philadelphia, PA Area
- - District of Columbia
- - Washington, DC Area
- - Florida
- - Melbourne, FL
- - Palm Bay, FL
- - Pompano Beach Highlands, FL
- - Cape Coral, FL Area
- - Gainesville, FL Area
- - Jacksonville, FL Area
- - Key West, FL Area
- - Lakeland, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Naples, FL Area
- - Orlando, FL Area
- - Port St. Lucie, FL Area
- - Sarasota, FL Area
- - Tallahassee, FL Area
- - Tampa, FL Area
- - The Villages, FL Area
- - Georgia
- - Buckhead, GA
- - North Atlanta, GA
- - Atlanta, GA Area
- - Hawaii
- - Hawaiian Islands Area
- - Idaho
- - Boise, ID Area
- - Illinois
- - Champaign, IL Area
- - Chicago, IL Area
- - Davenport, IA Area
- - Peoria, IL Area
- - Rockford, IL Area
- - Indiana
- - Elkhart, IN Area
- - Fort Wayne, IN Area
- - Indianapolis, IN Area
- - Lafayette, IN Area
- - Louisville, KY Area
- - Michigan City, IN Area
- - Iowa
- - Des Moines, IA Area
- - Kansas
- - Kansas City, MO Area
- - Kentucky
- - Lexington-Fayette, KY
- - Normal, KY
- - Cincinnati, OH Area
- - Lexington, KY Area
- - Richmond, KY Area
- - Louisiana
- - Alexandria, LA Area
- - Baton Rouge, LA Area
- - Houma, LA Area
- - Lafayette, LA Area
- - Lake Charles, LA Area
- - Monroe, LA Area
- - New Orleans, LA Area
- - Ruston, LA Area
- - Shreveport, LA Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Boston, MA Area
- - Michigan
- - Saint Joseph, MI
- - Vassar, MI
- - Ann Arbor, MI Area
- - Battle Creek, MI Area
- - Detroit, MI Area
- - Flint, MI Area
- - Grand Rapids, MI Area
- - Kalamazoo, MI Area
- - Lansing, MI Area
- - Muskegon, MI Area
- - Saginaw, MI Area
- - Traverse City, MI Area
- - Minnesota
- - Detroit Lakes, MN
- - Minneapolis-St. Paul, MN Area
- - Mississippi
- - Jackson, MS Area
- - Missouri
- - Springfield, MO Area
- - St. Louis, MO Area
- - Nebraska
- - Omaha, NE Area
- - Nevada
- - Las Vegas, NV Area
- - New Hampshire
- - New Jersey
- - Morris, NJ
- - Allentown, PA Area
- - Trenton, NJ Area
- - North Carolina
- - Asheville, NC Area
- - Charlotte, NC Area
- - Raleigh-Durham, NC Area
- - Salisbury, NC Area
- - Wilmington, NC Area
- - Ohio
- - Liberty, OH
- - Oakwood, OH
- - Willoughby Hills, OH
- - Akron, OH Area
- - Canton, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Dayton, OH Area
- - Mansfield, OH Area
- - Weirton, WV Area
- - Wooster, OH Area
- - Zanesville, OH Area
- - Oklahoma
- - New Tulsa, OK
- - Nowhere, OK
- - Oklahoma City, OK Area
- - Tulsa, OK Area
- - Oregon
- - Laurelwood, OR
- - Newport, OR
- - Brookings, OR Area
- - Eugene, OR Area
- - Medford, OR Area
- - Portland, OR Area
- - Salem, OR Area
- - Pennsylvania
- - Pittsburgh, PA Area
- - Rhode Island
- - Providence, RI Area
- - South Carolina
- - Charleston, SC Area
- - Florence, SC Area
- - Greenville, SC Area
- - Seneca, SC Area
- - South Dakota
- - Maitland, SD
- - Sioux Falls, SD Area
- - Tennessee
- - Memphis, TN Area
- - Nashville, TN Area
- - Texas
- - Mission Bend, TX
- - Preston, TX
- - Amarillo, TX Area
- - Austin, TX Area
- - Beaumont, TX Area
- - Brownsville, TX Area
- - College Station, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Granbury, TX Area
- - Houston, TX Area
- - Killeen, TX Area
- - Laredo, TX Area
- - McAllen, TX Area
- - Midland, TX Area
- - Odessa, TX Area
- - San Antonio, TX Area
- - Tyler, TX Area
- - Waco, TX Area
- - Utah
- - Orem Station, UT
- - Saint George, UT
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Vermont
- - Burlington, VT Area
- - Virginia
- - Naturl Br Station, VA
- - Charlottesville, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Washington State
- - Aberdeen, WA Area
- - Bellingham, WA Area
- - Kennewick, WA Area
- - Olympia, WA Area
- - Pullman, WA Area
- - Seattle, WA Area
- - Spokane, WA Area
- - West Virginia
- - Chapmanville, WV
- - Logan, WV
- - Los Anglin, WV
- - Beckley, WV Area
- - Charleston, WV Area
- - Clarksburg, WV Area
- - Fairmont, WV Area
- - Huntington, WV Area
- - Wisconsin
- - Holland, WI
- - Appleton, WI Area
- - Green Bay, WI Area
- - Janesville, WI Area
- - Madison, WI Area
- - Milwaukee, WI Area
- - Racine, WI Area
- Argentina - All Cities
- - Buenos Aires
- - Buenos Aires, Argentina Area
- Australia - All Cities
- - Australian Capital Territory
- - Canberra, Australia Area
- - New South Wales
- - Coffs Harbour
- Canada - All Cities
- - British Columbia
- - Vancouver, BC, Canada Area
- - Ontario
- - Ottawa, ON, Canada Area
- - Toronto, ON, Canada Area
- - Prince Edward Island
- - Surrey, PE
- Denmark - All Cities
- - Northern Jutland
- - Aalborg, Denmark Area
- Ghana - All Cities
- - Greater Accra
- - Accra, Ghana Area
- India - All Cities
- - Haryana
- - New Delhi, India Area
- - Karnataka
- - Bangalore Rural
- - Bangalore, India Area
- - Maharashtra
- - Navi Mumbai
- - Mumbai, India Area
- - Telangana
- - Hyderabad, India Area
- Indonesia - All Cities
- Kenya - All Cities
- - Nairobi
- - Nairobi, Kenya Area
- Mexico - All Cities
- - México
- - Mexico City, Mexico Area
- Nicaragua - All Cities
- - Atlántico Sur
- - Chicago
- Philippines - All Cities
- - Benguet
- - Philippine
- - Cebu City
- - Cebu City, Philippines Area
- - Manila
- - Manila, Philippines Area
- - Mindoro Oriental
- - Chicago
- - National Capital Region
- - Rizal
- - Surigao del Norte
- - Tagana-an
- South Korea - All Cities
- - Kyonggi
- - Seoul, South Korea Area
- Sweden - All Cities
- - Dalarna
- - Nyckelby, Dalarna
- United Arab Emirates - All Cities
- - Abu Dhabi
- - Abu Dhabi, United Arab Emirates Area
- United Kingdom - All Cities
- - England
- - Bolton, United Kingdom Area
- - Bournemouth, United Kingdom Area
- - London, United Kingdom Area
- - Scotland
- - Edinburgh, United Kingdom Area
- - Glasgow, United Kingdom Area
- All Candidates
- Received Offer Only
- Popular
- Most Recent
- Oldest First
- Easiest
- Most Difficult
Interviews at Chase
Interviews for Top Jobs at Chase
- Bank Teller (191)
- Teller (124)
- Personal Banker (107)
- Relationship Banker (92)
- Part Time Teller (41)
- Licensed Relationship Banker (29)
- Customer Service Representative (27)
- Associate Banker (22)
- Private Client Banker (19)
- Personal Banker II (17)
- Business Analyst (13)
- Customer Service Specialist (12)
- Software Engineer (10)
- Lead Teller Operations Specialist (10)
- Branch Manager (10)
- Chase Bank Teller (10)
- Part Time Associate Banker (8)
- Mortgage Banker (8)
- Associate (8)
- Fraud Specialist (7)
- Telephone Banker (7)
- Chase Leadership Development Program (6)
- Banker Associate (6)
- Underwriter (6)
- Manager (6)
- Analyst (6)
- Collections (5)
- Banker (5)
- Mortgage Underwriter (5)
- Account Executive (5)

Anonymous Employee
I interviewed at Chase
Quick interview with recruiter and quick response from hiring manager Asked typical interview questions Manager interviews with Lead of Operations at the bank was very laid back felt like I was talking to a friend
- What do you know about electronic banking?

Anonymous Interview Candidate
I interviewed at Chase
Phone Interview with a team lead. Asked basic questions about my experience, my education, and my skillset. Then asked questions relevant to the role. Finished by telling me more about the office, the culture, and next steps.
- Q: Tell us about your experience

Anonymous Employee
I interviewed at Chase
It is very lengthy but worth it. They invest in their prospective employees. The application is detailed and there may be a math quiz before even speaking with someone. Once you are interviewed they may have you interview with the branch you may be assisted too. After being hired, there is a 3 month period in which you are tested and taught how to perform.
- How Do you demonstrate integrity?

Anonymous Interview Candidate
I interviewed at Chase
Had interviews with managers at the location where I interviewed for the job. Then waited to hear the result of the interviews I had with the managers at the location where I interviewed.
- What are your strengths for this role

Anonymous Interview Candidate
I applied through a recruiter. The process took 5 days. I interviewed at Chase
I applies to Chase months before the interview process started but they rejected my application, I guess they kept my resume on their database because I got a call one day from a recruiter asking me if I am interested in a software engineer position with them. I mentioned I am interested and he scheduled me for a "interview day" where they will be interviewing multiple candidates at once. This interview is 2 hours, keep in mind I work full time so I had to come up with and excuse to step out for two hours but it's not an issue. The day of the interview comes and around 2 hours before the interview is scheduled to start I get an email telling me that my interview time has been moved up by an hour, now I have to come up with an excuse to leave work an hour earlier than I originally told them but I managed. I attended the interview where they asked behavioral questions for the first hour and technical questions for the second hour. The interviewers told me and the other candidates that the recruiters will contact us with their decisions the next week. Come next week and I hear nothing from my recruiter, I try contacting him only to get ghosted. I guess I dodged a bullet with this company, if this is how they treat their interviewees than I can only imagine how they treat their employees.
- standard behavioral and java questions

Anonymous Interview Candidate
I applied online. The process took 2 weeks. I interviewed at Chase
Pretty basic interview questions for the first round just behavioral stuff mostly. Had a somewhat difficult online coding test that did not go as well. Overall it was a pretty standard application and interview process
- What is one of your greatest strengths and weaknesses?

Anonymous Employee
I applied online. The process took 4 weeks. I interviewed at Chase
Quick and easy interview with communication maintained throughout the process. Started with a phone interview then an in person interview and was hired within the same day. Great orientation and lots of info given.
- Tell us about your work experience.

Anonymous Employee
I interviewed at Chase
It's a one on one interview where the recruiter will pull up the resume submitted and ask questions related to the facts provided on the resume. Afterwards, they will provide some examples of what you'll experience in the workplace.
- • What skills have you acquired throughout your career? • How do you believe those skills will benefit you in a position with us?

Anonymous Interview Candidate
I applied online. The process took 4+ months. I interviewed at Chase
I had an interview with NJ for the PM position. First-round with the HM went really well, we went extra time. She was very communicative about the position, requirements. I was moved to a third eye interview with Poonam, she came late for the interview no apologies, she didn't know which position she was interviewing for, kept on interrupting, not a professional way to communicate (might be having a bad day) She didn't even bother to see if I have any questions for her.
- General question about your experiance.

Anonymous Employee
I interviewed at Chase
I took a phone call for a screening. Later I received an email to set up for an in person interview. I was interviewed by two managers, one male and another female who took turns asking me questions.
- Describe a time you had a difficult customer and how you handled it?
Chase Interviews FAQs
Glassdoor users rated their interview experience at Chase as 67.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Relationship Banker and Bank Teller rated their interviews as the hardest, whereas interviews for Teller and Personal Banker roles were rated as the easiest.
The hiring process at Chase takes an average of 22 days when considering 1,389 user submitted interviews across all job titles. Candidates applying for Teller had the quickest hiring process (on average 15 days), whereas Relationship Banker roles had the slowest hiring process (on average 30 days).
Common stages of the interview process at Chase according to 1,389 Glassdoor interviews include:
One on One Interview: 19.83%
Phone Interview: 16.59%
Drug Test: 16.26%
Background Check: 12.47%
Skills Test: 11.53%
Group Panel Interview: 6.50%
Personality Test: 6.11%
Presentation: 5.64%
IQ Intelligence Test: 3.79%
Other: 1.27%
Popular Careers with Chase Job Seekers
Work at Chase? Share Your Experiences
