Chase Interview Questions
Updated May 22, 2023
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Interviews at Chase
Interviews for Top Jobs at Chase
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- Part Time Teller (42)
- Licensed Relationship Banker (31)
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- Customer Service Representative (29)
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- Personal Banker II (17)
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- Banker (6)
- Banker Associate (6)
- Lead Teller Operations Specialist (6)
- Part Time Associate Banker (6)
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Anonymous Interview Candidate in Tacoma, WA
I interviewed at Chase (Tacoma, WA)
The worst experience I had. Initially I had a call with HR went well and mentioned they would get back to me about the visa information and ghosted me for a long time. After continuous email finally responded saying that i am not selected and not moving with me for next positions. They should have informed first so that i will not keep any hopes. Should treat interviewers with respect and their time too. Time is more important for everyone and one must respect that.
- Basic HR questions about location and Comp.

Anonymous Employee
I applied online. I interviewed at Chase
The interview process was simple. The recruiter had reviewed resume and asked questions specifically about customer service. When responding keep in mind that "the customer is always right". They want to hear that you are able to provide empathy and be solution oriented.
- How would you handle an irate customer?
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Anonymous Interview Candidate in Chicago, IL
I applied in-person. I interviewed at Chase (Chicago, IL)
Had a one on one interview with the Market Director. He began the interview taking a phone call mid sentence. Then during the interview continued to check his phone and send messages. At one point, he didn't hear anything I said and asked the same question he did at the beginning.
- Tell me why you should work for me.

Anonymous Interview Candidate
I applied through a recruiter. I interviewed at Chase in May 2023
Two step interview. First interview was technical questions and a couple behavioral questions with the hiring manager. Next would've been a 90 minute technical-coding and behavioral interview, using an IDE of my choice.
- Java: Overloading vs overriding. Abstract class vs interface. Kafka questions: topics, partitions, what if two consumers had the same group id. Multithreading. Java collections, hashmaps, ordered sets, Java streams: map vs foreach, etc Behavioral questions: how do you work in a team, what if a team member and you disagreed on implementation, etc

Anonymous Interview Candidate in All, MO
I interviewed at Chase (All, MO)
Behavioral questions asked and work history covered in detail. They wanted specific examples for each question and if bilingual some at English and some are Spanish . Interview is Zoom and lasted about 40 minutes
- An example of a time you provided exceptional service

Anonymous Employee in Buda, Budapest
I interviewed at Chase (Buda, Budapest)
It's quite easy if one is prepared. Read well the day before and ensure to know everything before the interview starts. Give it your best.Questions are on a beginner and friendly tone so I guess it will be fine
- Tell us about yourself and your ambitions

Anonymous Employee in Chicago, IL
I applied online. I interviewed at Chase (Chicago, IL) in Apr 2023
Quick and easy. Tells you the basic job information, asks you questions like - Ever had to help a customer with technology? - Experience with an angry customer? - Can your previous job experience apply to this job? After that you can ask questions and they'll let you know when they'll reach out.
- - Ever had to help a customer with technology? - Experience with an angry customer? - Can your previous job experience apply to this job?

Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at Chase in Apr 2023
The interview process was seamless and felt like a conversation. I was able to also get feedback on questions that I asked as well and I loved that it wasn't extra long with repeated questions.
- How comfortable would I be with multitasking.

Anonymous Interview Candidate
I applied online. I interviewed at Chase
I applied and got an email to schedule an interview the next day. easy and quick, they want to know if you have customer service experience and sales experience. salary is negotiable, it was fast and easy nothing special.
- tell me a situation where you dealt with a difficult customer

Anonymous Interview Candidate
I interviewed at Chase
Spoke with the branch manager and the assistant branch manager. They asked general interview questions. They were very friendly and welcoming. I would recommend giving this branch a try if you are interested in becoming a banker.
- Why do you want to work here? What are some good characteristics of someone that works as an associate banker?
Chase Interviews FAQs
Glassdoor users rated their interview experience at Chase as 66.6% positive with a difficulty rating score of 2.61 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Document Control Specialist and Private Banker rated their interviews as the hardest, whereas interviews for Software Engineering and Janitor roles were rated as the easiest.
The hiring process at Chase takes an average of 21.2 days when considering 1,299 user submitted interviews across all job titles. Candidates applying for Leadership Development Program had the quickest hiring process (on average 1 day), whereas Banking Associate roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Chase according to 1,299 Glassdoor interviews include:
One on One Interview: 20.06%
Phone Interview: 16.67%
Drug Test: 16.19%
Background Check: 12.17%
Skills Test: 11.32%
Group Panel Interview: 6.44%
Personality Test: 6.02%
Presentation: 5.91%
IQ Intelligence Test: 3.98%
Other: 1.25%
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