Chase Reviews

Updated May 7, 2021

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3.8
73%
Recommend to a Friend
88%
Approve of CEO
Chase Chairman and CEO, JPMorgan Chase Jamie Dimon (no image)
Jamie Dimon
2,985 Ratings
Pros
  • "Great Benefits and wonderful people(in 818 reviews)

  • "This place had good benefits for employees(in 533 reviews)

  • Cons
  • "Poor upper management, definitely a number not a person(in 247 reviews)

  • "stress anxiety work life balance(in 233 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Chase and is not affected by filters.

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    1. 5.0
      Former Employee, more than 1 year

      Good Company

      May 5, 2021 - Bank Teller in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to start a career

      Cons

      Low pay, poor growth opportunities, stressful

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    2. 5.0
      Current Employee, more than 1 year

      As good as Financial Services gets

      Apr 26, 2021 - Private Client Banker in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      brand recognition, ethical business practices, competitive income, bank work schedule, professional work clothes required, encouraging atmosphere, base pay decreases stress of sales role, company invests resources into employees, I get my own office, learn different aspects of personal finance

      Cons

      sales role so job satisfaction HIGHLY depends on team and manager, 8-5 work schedule mostly, expectation of sales, constant change in measurements of success by corporate, lunch depends on other's schedules too

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    3. 2.0
      Current Employee, less than 1 year

      Run if you can

      May 4, 2021 - Relationship Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      you can have great co workers and manager if lucky. Benefits

      Cons

      Commission structure is getting cut every year and getting worse. They spend money to promote upper management and CEO gets paid millions, but we, retail branches are the backbone during Covid, got paid penny. Management gets paid to make sure the bank does not pay much commissions to bankers and branch employees. Base salary is low and employees are overworking and branches are short staff since very high turn over. Employees are not happy and everyone is always looking for new opportunities to leave. Once you stick to this, it is hard to move to different field or move up. There will be a lot of vacancies in the next few months since people wont be able to make income as they used to.

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    4. 4.0
      Former Employee, less than 1 year

      Great way to start out in finance, I learned so much while there

      May 7, 2021 - Part Time Teller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits even when part time

      Cons

      They only offer part time for tellers

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    5. 1.0
      Former Employee, more than 1 year

      No ue what they're doing!!!

      Mar 24, 2021 - Relationship Banker in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everything is new and looks pretty from the outside.

      Cons

      They pay ALOT less than other banks but try to tell you that you will make it up in commission but they took away making commissions for opening up checking accounts. The regional, from Citizens has no clue what she's doing and made up what we were doing for the position and the manager at the flagship she brought along knew even less. They brought in a new regional and we thought it would be better but they only care about the number of calls you make and if you don't reach your number, you're on the chopping block every week. The managers are stressed out and we aren't allowed to work on servicing needs for customers because it doesn't bring in new business. You spend more then 15 minutes with any client and you get yelled at for not getting your PVCs. The preach being client and employee obsessed but really, they just want you to bring in business and if you aren't, then they put you on a conference call and they demand answers and tell you what a lousy job you are doing and how the regional did it better than you did or will ever do.

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    6. 3.0
      Current Employee, less than 1 year

      honest

      Apr 21, 2021 - Any in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working from home is really nice, it is temp until we go back to office. The pay is really hard to find anywhere else, the pay is really good.

      Cons

      call flow is always flooded never time between calls and if so hardly ever. If feels like they never end and it feels like there arent enough advisors taking calls although they state we are fully staffed. currently work 10:15 am - 9:15 pm 4x10 and the pay rate is great but its not worth how exhausting it is physically and mentally. Customers are not that bad and easy to talk to once you get comfortable with explaining how credit cards work, The call flow is whats killing me.

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      1 person found this review helpful
    7. 5.0
      Former Employee, more than 5 years

      I miss this job.

      Apr 14, 2021 - Lead Associate operations specialist in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, pay, schedule, vacation 2 weeks the first year you’re hired, 3 weeks year 2-4, on the 5th year you get 4 weeks vacation not including PTO and Sick time. Your quarterly bonus is based off your customer service, you’re not pressured to sell products.

      Cons

      Very stressful, depending on your area and your customers you might have it easy or hard. If your manager sucks then you’ll be doing all the work. They only have 2 windows at most locations so customers usually complain a lot!

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    8. 4.0
      Current Employee, more than 3 years

      Negotiate your starting salary to as high as possible

      Mar 22, 2021 - Private Client Banker in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very well operated firm in terms of technology and the CEO, Jamie Dimon, is one of the best if not the best leader in the industry.

      Cons

      Base pay currently on par or less than what an entry-level associate banker makes which is discouraging given the amount of responsibility the role entails especially with manager on duty and small business specialist designations.

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    9. 3.0
      Current Employee, more than 1 year

      part time assocate banker

      May 3, 2021 - Part Time Associate Banker in Vancouver, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the employees that work their are genially really helpful and nice. Great place to get your feet wet in the financial industry

      Cons

      The management sucks, you constantly are see managers leave being of the higher management. Some manager generally dont care about you career development and will never try to be honest and help you improve, instead talk behind your back

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    10. 4.0
      Current Employee, more than 8 years

      Great team, usual large company pain points

      Apr 29, 2021 - Credit Risk Senior Associate in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Chase has a great benefit package if that is what you are looking for.

      Cons

      Like any big company, you can run into bad management and don't expect a competitive salary if you promote. Salary for promotions is a small percentage of what is budgeted.

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