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Chase

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Chase Reviews

Updated May 30, 2023

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Found 9,750 of over 10K reviews
3.8
72% Recommend to a Friend
79% Approve of CEO

Found 9,747 of over 10K reviews

3.8
72%
Recommend to a Friend
79%
Approve of CEO
Chase Chairman and CEO, JPMorgan Chase Jamie Dimon (no image)
Jamie Dimon
3,742 Ratings

What people are saying about Chase

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JPMorgan Chase

I have an interview with Visa tomorrow for a Director role in their strategy group. What are comp expectations? The job description said 160k, but that seems rather low. I am a VP at JP Morgan with 9 years of experience, I was hoping for something in the 180k range Visa

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Finance

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Top Review Highlights by Sentiment

Pros
Cons
  • "Management was poor and the sales environment made for some dirty actions among the team.(in 505 reviews)
  • "I had a bad manager and would spend the evenings dreading going back into work.(in 344 reviews)
  • "Base salary is very low for the industry and product payout is low...you must make your commission on volume.(in 197 reviews)
  • "Poor upper Management since they set unrealistic goals.(in 188 reviews)
  • "Long hours if you expect to succeed unrealistic expectation for their employees to be perfect .(in 169 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Chase and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    Great company, solid benefits

    Aug 28, 2022 - Relationship Banker in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ample time to study for SIE, Series 6, 63, and Life Insurance. Competitive pay, plenty of vacation

    Cons

    I haven't found any yet

    18 people found this review helpful
  2. 5.0
    Current Employee

    Associate Banker

    May 25, 2023 - Associate Banker in Pasadena, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay Flexible Great benefits

    Cons

    no retail to commercial banking/investment pathway

    Be the first to find this review helpful
  3. Join the Chase team
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  4. 3.0
    Former Employee, more than 3 years

    Great for a career, unless you're a teller

    May 18, 2023 - Lead Associate Operations in Henderson, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working for the sales side of a branch location seems to be better. More opportunities for growth and less stressful commissions compared to other banks. I've seen many employees leave Chase then come back because they realized Chase was better.

    Cons

    Working on the teller/operations side at a busy location was horrible. Extremely stressful to handle all of the unique customer requests while maintaining outdated overall customer satisfaction (OSAT) scores. Managers are now managing multiple locations, leaving the Lead Associate to be the manager on duty with significantly lower pay.

    Continue reading
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  5. 2.0
    Former Employee, more than 5 years

    4 Pregnant women fired in my district at the same time

    May 22, 2023 - Licensed Personal Banker in Grand Rapids, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I had been with this bank for almost 7 yrs. Aside from them changing the pay scale structure as far as what commission we received based on products we sold, I was pregnant and one month away from my due date. I was going to have nearly 5 months off with my vacation time and maternity leave combined. I was fired for 'leaving my computer screen unlocked' when walking away from my desk. Mind you, I had a private cubicle and likely had only run to the restroom. I couldn't fight this bc the little things were justifiable in my termination. I don't trust this company or any of the young managers trying to make a name in their district either.

    Cons

    see pros. terminated while pregnant due to time off I was owed imo. Can't trust management. Also micromanage bankers. How many people did you see today? How many credit cards did you get? How many accounts opened? etc. every day.

    Be the first to find this review helpful
  6. 2.0
    Former Employee, more than 1 year

    Means to an end

    Mar 21, 2023 - Private Client Banker in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strictly 9 to 5 job. Which allows for a nice morning and evening depending on commute. The job is great to get sales experience and get initial licenses. If you can find a way to be successful within their structure it will pay well and lead to better sales roles.

    Cons

    The commission plan is eh. There is no benefit to retain relationships as your commision is one and done. Regardles of the balance your client maintains or products they are involved in. A million dollar investment brings you in 1,500 gross. They can only incentivize deposits so much since the bank has to be careful with how many Deposits are on their balance sheets. Credit cards you get paid 40 bucks per card but they make much much more off of it. Base is low for licensed bankers. To max comp is more than a grind, it's exhausting. More so, the job is looked downed upon by many and you are a doormat for customers, more so than most jobs. The job is a means to an end and great if you want a very repetitive environment that requires an insane amount of patience due to the whoops you have to jump through. I felt like I was playing PR for the bank more than I building pipelines

    Continue reading
    2 people found this review helpful
  7. 4.0
    Current Employee

    Overall great place to work with great benefits

    May 30, 2023 - Senior Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast paced environment with the ability to grow your career. Plenty of career mobility and employee discounts and benefits.

    Cons

    Sometimes pay is not where it should be and some roles can require a lot of work hours.

    Be the first to find this review helpful
  8. 3.0
    Former Employee, more than 5 years

    Great for customers, not so much for employees

    Apr 25, 2023 - Home Lending Specialist in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team focused culture, commissions can be great if you are based out of an affluent branch. You can build a decent career here if you put in the work.

    Cons

    Not all managers are great, some display obvious favoritism. If you don't know what questions to ask during an interview, you may end up in a lower tiered branch making it next to impossible to hit your numbers and unable to transfer out because you "are not performing." Loyalty to the company actually hurts you; new employees are paid more, so Private Client Bankers can have a lower base pay than new tellers/bankers with zero experience; the only way to combat this is to quit and get rehired again (assuming you want to come back to Chase)

    Continue reading
    1 person found this review helpful
  9. 1.0
    Current Employee, less than 1 year

    All around bad experience

    Apr 19, 2023 - Relationship Banker - MOD in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay, for my area, was pretty good. Benefits are solid Depending on branch location, clients that frequent the branch and manager, could have a positive experience. Not in my case though.

    Cons

    Communication is non-existant. Prepared to get gas lighted, mislead and straight up lied to my management. Favoritism is rampant and some employees are treated worse than others. PVC structure constantly changing and not for the better. Get promoted with responsibilities not outlined in the interview process and receive no raises. Upper management is all fluff and no substance with no real leadership qualities. Constantly short staffed at branches. Prepare to work an inordinate amount of Saturdays. If your branch requires parking that needs to be paid for, no reimbursement or increase in pay. Employees are basically ragdolls that are treated as disposable. Very sales oriented and must be prepared to throw all products at clients even if it doesn't make sense. Lots of cold calling and getting hung up on. Other employees will consistently try to throw you under the bus with the hopes they take your job. Some even cost others their jobs Not a team environment Promotion is based on sales and if you aren't in an affluent branch, or work with certain clients, then promotion will be non-existant. I could go on and on

    Continue reading
    1 person found this review helpful
  10. 4.0
    Former Employee

    Ok

    May 29, 2023 - Bank Teller 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    WLB is ok, I would recommend if you like being micro managed

    Cons

    Strong sales culture, discussed as helping people

    Be the first to find this review helpful
  11. 4.0
    Current Employee, more than 1 year

    Opportunity for growth if you will overwork

    Mar 16, 2023 - Relationship Banker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to collaborate with specialists in business, investment, and home lending. It depends on the quality of your “partners”. But good ones can deepen your knowledge of sectors that interest you. There is a lot of room for growth, and provided you have good management, you can navigate the company’s system to advance your position.

    Cons

    In order to be considered as someone worth helping from management you have to overwork. Without being willing to go the extra mile 100% of the time you will not receive the attention needed to advance. The work life balance can be appropriate provided you are comfortable in your current role. But if your goal is to advance in the company you have to throw that out the window. A massive determinate of the quality of your experience comes down to management and “partners”. If one side is significantly lacking it can the make the job a miserable experience. Despite its stellar reputation among most people and news outlets there are ethical concerns with the company’s present and history that you have to grapple with.

    Be the first to find this review helpful
Viewing 1 - 10 of 9,747 Reviews
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Chase Reviews FAQs

Chase has an overall rating of 3.8 out of 5, based on over 9,956 reviews left anonymously by employees. 72% of employees would recommend working at Chase to a friend and 62% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Chase employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Chase. This rating has been stable over the past 12 months.

72% of Chase employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chase 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Chase to be coworkers, career development, benefits and the cons to be culture, management, compensation.

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Glassdoor has 9,956 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.