Poor communication, no team work - Member Outreach Agent ChenMed Employee Review

2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits, work hours, professional position

Cons

no team work, hostile environment, not enough reimbursement for expenses, ...had to use your own personal vehicle, gasoline reimbursement poor, staff members poor communication, poor support

avatar
ChenMed Response
1y
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive daily to create a positive work environment where all employees feel supported and valued, and it’s disheartening to learn we fell short in your case. We take all feedback seriously, we will review the concerns you have raised to identify areas where we can improve. We welcome you to reach out to our Employee Relations team at employeerelations@chenmed.com if you would like to discuss further.

Explore other reviews about ChenMed

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

schedule, no weekends or holidays

Cons

very busy and upper management didnt have great communication on companys direction or bonuses/merits

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Vision is excellent. Pay is decent.

Cons

At first it was a great place to work. Now, not so much. Have been working short staffed for quite some time now. The job is tough, so many tasks, so little time. Yet upper management expect us to do more, more, more. Heaping tasks upon us all the while knowing how short handed we are. Do this, do that...it's ALL about the NUMBERS anymore, no longer about quality care. AND if the patient doesn't comply with the PCPs advice or they don't show for their appointments, it's the staff's fault. It is ridiculous! They tell us over and over-it isn't about the numbers but if we don't meet the metrics, we get penalized. Just isn't worth it any longer. Actively seeking other employment. Ask any of the front line workers-PCPs, CP,s CFs, RTs or CCs...they will tell you the truth. Notice all the glowing reviews are from management positions, not the front line workers. Sorry, ChenMed, I have not had many good days with you.

2
See reviews by: Helpful|Rating|Date|All