Beware - Customer Service Representative Chico's FAS Employee Review

1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Biweekly pay Vacation time

Cons

Wouldn’t recommend working here to my worse enemy Outsourced many agents Never gives raises No sick time Little room for advancement Extremely low pay . They expect too much for too little pay Constant ridicule and reviews over metrics Constant micromanaging Extreme changes and inefficiencies with the new ownership Many people were forced to take a severance and lost their jobs at the warehouse Old ladies call constantly to complain about orders Business doesn’t stand behind its own guidelines and they let the customers run over them and bend their guidelines. No respect for their own rules and policies Warehouse and stores will just decide not to send customers their orders. Customers will have to get a refund and complain and want more compensation . Business losing more and more daily.

Explore other reviews about Chico's FAS

5.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Company and great benefits as well

Cons

Nothing bad really comes to my mind

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

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