Chico's FAS Reviews | Glassdoor

Chico's FAS Reviews

Updated November 16, 2018
1,332 reviews

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3.1
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Chico's FAS President and Chief Executive Officer Shelley Broader
Shelley Broader
246 Ratings

1,332 Employee Reviews

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Pros
Cons
  • "For Chico's it's all about work and less about work life balance" (in 48 reviews)

  • "Upper management pretends to listen to sales teams' feedback but then they don't" (in 81 reviews)

More Pros and Cons

  1. Featured Review

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Naperville, IL
    Current Employee - Sales Associate in Naperville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS part-time (More than 5 years)

    Pros

    Exciting place to work. Love assisting with any task. Love the customer base. Really enjoy seeing and being a part of such a fun Company!

    Cons

    Technology needs to be improved. Cash registers go down and some of our busiest time. Fortunately our customers simply keep shopping and don't seem to be annoyed by this.

    Advice to Management

    Keep creating a great work environment for your employees and in turn the employees will continue to do a fabulous job for our customers. Team work makes the dream work!


  2. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Reston, VA
    Current Employee - Store Manager in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 5 years)

    Pros

    Work/life balance. Always looking to minimize tasks so associates can focus on customers

    Cons

    At times working with limited hours which
    can be frustrating

  3. "Sales lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead
    Former Employee - Sales Lead
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chico's FAS part-time (More than 5 years)

    Pros

    Great place to work , great team

    Cons

    None
    Great company on the move

    Advice to Management

    Great management


  4. "Customer Care Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winder, GA
    Former Employee - Anonymous Employee in Winder, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chico's FAS full-time (More than a year)

    Pros

    Peers are friendly and are always willing to help you with something you don't understand.

    Cons

    Lack of consistency, micromanagement, favoritism and lack of transparency.

    Advice to Management

    Treat everyone the same. Treat employees like the adults they are and not as children.


  5. "Cares more about customers and merchandise than employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Chico's FAS part-time (Less than a year)

    Pros

    The only reason I like working for this company is my store manager and the location. The employee discount would be amazing if their clothes did not cost most of my weekly pay.

    Cons

    Avoids giving employees benefits, values the customer over the employee and the merchandise over the customer. The working hours and conditions are unacceptable, the company's demands for the dress code are unrealistic cosidering how much they get paid.

    Advice to Management

    Listen to your employees and stop enforcing useless "loss prevention" rules, realize that your employees are people and have families and lives outside of your crappy clothes.


  6. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Salt Lake City, UT
    Current Employee - Store Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook

    I have been working at Chico's FAS full-time (More than 5 years)

    Pros

    Store managers work a 40 hour work week. Leadership listens and likes feedback. Generous associate discounts and good bonus program for management and associates.

    Cons

    Competitive between employees to earn a bonus. I would prefer a better pay rate and work together as a team to accomplish goals.


  7. "Associate Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, competitive salaries and good corporate initiatives.

    Cons

    Most disorganized company I’ve ever worked for, with zero accountability and very poor upper management. They will suck the life out of you, hold impossible standards while refusing to create growth opportunities within the company. There is absolutely no room for growth in the design department. The leaders in both the creative and merchandising worlds don’t know a thing about design, yet they all have an over inflated ego and the belief they can and will design clothes for a living. I hated working there and I am glad I am far away from that place. If they ever try to recruit you with the promise of living in the Florida paradise, run for the hills and never look back. The grass is not greener here.

    Advice to Management

    Read above

  8. "Highly political workplace with constant change in management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Myers, FL
    Current Employee - Anonymous Employee in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Chico's FAS full-time (More than a year)

    Pros

    Good benefits,if you love beaches it is good place to live

    Cons

    Top Management has no idea on what they are doing,they talk big on strategies,but have hard time implementing them and some of them don’t even understand where they want to get to.

    Highly political workplace where there is constant blame game and people survive who are good in doing that.

    Advice to Management

    Listen to your associates and don’t make decisions behind closed doors.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chico's FAS part-time

    Pros

    People were great to work with and loved the communication. Manageable, realistic sales goals.

    Cons

    Not very competitive salary or hourly pay


  10. Helpful (1)

    "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Chico's FAS full-time

    Pros

    Discounts and the gym, A few good people.

    Cons

    Chicos used to be a great place to work, now it isn't. New management is now making you use your PTO each time you call out where it used to be a choice so that would leave hardly anytime left if you were planning a vacation.

    Advice to Management

    Time to change the leadership.


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