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Chico's FAS Reviews
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    Chico's FAS Reviews

    Updated September 19, 2017
    1,177 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Chico's FAS President and Chief Executive Officer Shelley Broader
    Shelley Broader
    164 Ratings

    1,177 Employee Reviews

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    Pros

    • They understand the value of a work/life balance (in 49 reviews)

    • A great retail company to work for with great benefits and employee discount program (in 47 reviews)

    Cons

    • For Chico's it's all about work and less about work life balance (in 49 reviews)

    • Upper management pretends to listen to sales teams' feedback but then they don't (in 79 reviews)

    More Pros and Cons

    1. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in San Marcos, TX
      Current Employee - Sales Associate in San Marcos, TX
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Chico's FAS part-time (More than a year)

      Pros

      Manager, team, individuals & spirit.

      Cons

      Discount for employees, would like to wear more Chico's, but can't afford.

      Advice to Management

      Keep sending us new product; the regular customers love it! Some of the regular customers as they are aging want more long sleeves-to cover up their easy to happen bruises.

    2. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager
      Current Employee - Manager
      Recommends
      Positive Outlook

      I have been working at Chico's FAS full-time (More than 8 years)

      Pros

      Great work place environment! Stress free!

      Cons

      Compensation needs to be higher to compete with others!

      3. Join the Chico's FAS team
      See Our Latest Jobs

    3. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager in Branson, MO
      Current Employee - Store Manager in Branson, MO
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than a year)

      Pros

      Wonderful product, good technology, strong customer focus.

      Cons

      Very few store visits and very little training.

    4. Helpful (1)

      "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Sales Associate in Sonoma, CA
      Former Employee - Retail Sales Associate in Sonoma, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Chico's FAS part-time (Less than a year)

      Pros

      Friendly co-workers and attractive atmosphere.

      Cons

      The stress of pushing additional items on customers was a big turnoff for me. Also, every day the sales clerks were made to place phone calls to previous and current customers, who were by and large very annoyed to receive the calls. I'm an excellent saleswoman, have owned my own shops, and found Chico's protocol to be far too pressure-driven. If you're twenty-four and just starting out in retail, you may enjoy the pace of Chico's. Those of us who are over fifty often feel overwhelmed by the frequent changes, the sales targets, and the frenetic pace at which we are expected to up-sell, even when a customer knows exactly what she wants, and that is ALL she wants on a particular day.

      Advice to Management

      Clearly you have a successful business model which works for you, but I would urge you to understand that professional sales persons have their unique personal styles. Let their own personalities and strengths shine, while incorporating Chico's policies as well of course. The practice of loading a pile of clothing over one's arm and taking it to the dressing room of a customer who is firm in the fact that she just wants a tee shirt that day is, I think, often a waste of time and energy. My overall experience was good, but I must say I was often exhausted and in physical pain from the lifting and shifting of mannequins, packed racks of clothing, and so forth. Please leave the lifting to the younger gals.

    5. "manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time

      Pros

      people- amazing teams and customers

      Cons

      salary is not as competitive as other retailers

    6. "Great Place to work and grow your career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Management in Fort Myers, FL
      Current Employee - Management in Fort Myers, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than 5 years)

      Pros

      Chicos FAS focuses on the internal and external customer. We have great associates who make this a great place to work .

      Cons

      Retail is a tough environment! If you don't like change then you won't love Chicos!

      Advice to Management

      Continue to listen to your customers and associates!

    7. Helpful (1)

      "Good, not great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Store Manager
      Former Employee - Assistant Store Manager
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Chico's FAS full-time (More than a year)

      Pros

      Good employee discount (except you can't use coupons)
      Great staff
      Visual merchandising was awesome
      Flexible schedule

      Cons

      Basically your entire paycheck goes back into the store if you shop a lot
      For managers, pay isn't great
      A lot of managers wouldn't actually manage because they were too busy taking sales
      Communication could be lacking depending on your district team
      Most employees had to be part time, and we would require they have open availability - which is impossible to have when they only work a couple of hours a day, a couple of days a week.

      Advice to Management

      As an assistant store manager, I would prefer to not sell and leave that to the sales staff. That would give me time to work on visual elements, merchandising, inventory, coaching, and customer service/support. However, the managers paycheck was affected by selling the same as sales staff (except we got a higher base pay). Full time managers should be paid an hourly rate and allow them to focus on the actual "manage"ment aspects of the job, rather than leaving those by the wayside to make sales.

    8. "Part time key holder."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Part Time Sales Associate in Lake Charles, LA
      Former Employee - Part Time Sales Associate in Lake Charles, LA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Chico's FAS part-time (More than a year)

      Pros

      Loved the merchandise, and my job.

      Cons

      Did not care for manager that would still hours . And not rotating the schedule fairly so everyone could make commission.

      Advice to Management

      Treat everyone the way you would want to be treated!

    9. "Job interview"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Current Employee - Sales Associate in Tallahassee, FL
      Current Employee - Sales Associate in Tallahassee, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS part-time (Less than a year)

      Pros

      I applied online and got an interview the very next day

      Cons

      They need to raise the salary

      Advice to Management

      Need to hire people with less experience in order to give them a chance

    10. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Management
      Current Employee - Store Management
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than a year)

      Pros

      Believes in work/life balance, incredible leadership and teams to work with, values based company

      Cons

      Minimal payroll for expectations given. Salary not always competitive with similar jobs

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