Chico's FAS Reviews | Glassdoor

Chico's FAS Reviews

Updated December 12, 2017
1,213 reviews

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3.4
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Approve of CEO
Chico's FAS President and Chief Executive Officer Shelley Broader
Shelley Broader
180 Ratings

1,213 Employee Reviews

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Pros
  • They understand the value of a work/life balance (in 53 reviews)

  • A great retail company to work for with great benefits and employee discount program (in 47 reviews)

Cons
  • For Chico's it's all about work and less about work life balance (in 49 reviews)

  • Upper management pretends to listen to sales teams' feedback but then they don't (in 79 reviews)

More Pros and Cons

  1. "customers get better deals than workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Chico's FAS part-time

    Pros

    we work with pretty clothes and have mostly nice customers

    Cons

    coupons and discounts make it hard to bonus. stop having so many sales and promos at the same time

    Advice to Management

    you have conditioned your customers to only buy on sale. too many coupons, you're starving your boutiques in favor of online. customers often get better prices than workers the way the coupons and promos are used. we as workers deserve better. we are the driving force for YOUR salary. Shelly Broader, please remember Chico's is a boutique. Please preserve our boutique culture. We are NOT Walmart,


  2. "Typical retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Durham, NC
    Current Employee - Sales Lead in Durham, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Chico's FAS part-time (More than a year)

    Pros

    good team, flexible hours, bonuses

    Cons

    low pay, not a lot of opportunities to move up into full-time positions.

  3. "Best Retail Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Palos Verdes Estates, CA
    Current Employee - Visual Merchandiser in Palos Verdes Estates, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Chico's FAS part-time (More than a year)

    Pros

    Flexible Hours
    Great managers
    Fun work environment

    Cons

    High turnover
    Customers at this location are entitled

    Advice to Management

    NA


  4. Helpful (1)

    "Just not the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Chico's FAS full-time

    Pros

    Great customer that loves the company even when we disappointed her.

    Cons

    New management is terrible and keeps cutting positions.

    Advice to Management

    Treat your people with respect.


  5. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Chico's FAS part-time

    Pros

    Hours, discounts, location, and friendly coworkers.

    Cons

    Closing. They wanted the store to look like a new opening causing everyone to be there until 12am some nights.


  6. "Happy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead in Reno, NV
    Current Employee - Lead in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS part-time

    Pros

    So enjoy the professional management in the store I work in Reno, NV and the respect I am shown in my position

    Cons

    Don't have any as of yet been very happy with my work environment

    Advice to Management

    Hope all stores have the great management team Reno, Nv has


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Grandville, MI
    Former Employee - Sales in Grandville, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chico's FAS part-time (Less than a year)

    Pros

    Great people; awesome clothing!!! I loved working there!

    Cons

    The hourly pay is low.

    Advice to Management

    Keep up the great work!

  8. Helpful (1)

    "good experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Chico's FAS part-time

    Pros

    good associates to work with

    Cons

    minimum wage pay, no commission


  9. Helpful (2)

    "Great company w good intensions for associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Fort Myers, FL
    Current Employee - Manager in Fort Myers, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 5 years)

    Pros

    The company has been really focused on servant leadership, transparency and personal growth plans. CEO is very forward thinking with focus on the customer Omni experience and getting chicos FAS up speed with technology. Beautiful area to live, fair salary and good work life balance for most associates.

    Cons

    Senior leadership & the C suite execs promote and create new positions for whom they are close with and like - without posting new position opportunities. This leaves other senior and or qualified associates left behind and creates underlying mistrust and low morale.

    When called out on this, they come up with excuses on why they did not open the opportunity up to everyone.

    Very political at the director and above level. With the flattening of the organization, and limited growth opportunities, it is very hard to advance even if you receive multiple awards and accolades for excellent over and above work/improvements/cost savings etc

    Advice to Management

    Stop the favoritism based on your personal friendships or relationships and allow everyone the opportunity to apply for a new opportunity. Please be transparent and post the opportunity and not just hand select someone you have worked closely with. When are you going to get rid of senior leaders whom are not following process, rework everything putting the associates, suppliers and bottom line at risk?


  10. "Great workplace for Women!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 3 years)

    Pros

    Work/life balance is on point and encouraged

    Cons

    Too many promotions every week


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