Chico's FAS Reviews | Glassdoor

Chico's FAS Reviews

Updated August 16, 2017
1,153 reviews

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3.1
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Chico's FAS President and Chief Executive Officer Shelley Broader
Shelley Broader
148 Ratings

1,153 Employee Reviews

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Pros
  • They understand the value of a work/life balance (in 48 reviews)

  • A great retail company to work for with great benefits and employee discount program (in 46 reviews)

Cons
  • For Chico's it's all about work and less about work life balance (in 49 reviews)

  • Upper management pretends to listen to sales teams' feedback but then they don't (in 79 reviews)

More Pros and Cons

  1. Helpful (4)

    "Some may agree and others may not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than a year)

    Pros

    Work life balance with hourly rate, fun environment with the client. Freedom of owning the visual piece.

    Cons

    Do not like the clienting part of outreach and soliciting clients. Do not like calling campaigns

    Advice to Management

    Hire outside sales person part time to avoid taking management off sales floor. Someone that has done something like this before or has degree in this area. Hire a few people at corporate to do calling campaigns to make appointments and send email to store with style advisor requested to ensure a great customer experience while in the four walls. To many distractions away from the customer coming in.


  2. "Boutique ASM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Folsom, CA
    Current Employee - ASM- Assistant Store Manager in Folsom, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (Less than a year)

    Pros

    Overall transparency between executive managers and boutique staff. Opportunities for continued training, personal growth and advancement. High standard for customer service.

    Cons

    Call campaigns that are often too extensive and seem to bother the client. The employee discount doesn't offer enough affordability to the staff to purchase items. Some customer discounts are deeper than employee discounts.

    Advice to Management

    Clients do not come first.
    Employees come first.
    If you take care of your employees, they will take care of your clients.
    -Richard Branson

  3. "Walk the Talk!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS (More than 8 years)

    Pros

    Being in Retail for 25 yrs this is the first company that delivers on their commitments. The ability to sell wonderful product to a customer who has been through so much in her life, and we build relationships with Her! The first time I don't go home and take off my "work clothes". The personal growth and opportunities have been ten fold... Love the team that surrounds me, from my team, to my peers, and Leader!

    Cons

    Payroll at every company is challenging. Spend a lot of pay check because the clothes are that great! Ability to promote the Brand more economically.

    Advice to Management

    Learn about our Customers, Product, and People BEFORE the manager tasks. ASK for what you need. Take OWNERSHIP of your personal development...Enjoy the process!


  4. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Sales Lead Manager in Roanoke, VA
    Former Employee - Sales Lead Manager in Roanoke, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Chico's FAS part-time (More than a year)

    Pros

    I absolutely loved working here. We had a great manager and the other employees were always friendly and easy to get along with. We worked as a team each day to make individual and store sales goals. Overall, best job experience I've had.

    Cons

    I have no cons for this job

    Advice to Management

    None, keep doing everything you're doing!


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 5 years)

    Pros

    Company has Values and they want to hear our feedback on how to improve the environment we work in every day and they Truly care about the customer!!!

    Cons

    Minimize task for teams so the focus can always be on the customer as what made us famous!!!

    Advice to Management

    Keep things simple and eye on the customer, do not over complicate....


  6. "I was a sales associate for 1 year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Chico's FAS part-time

    Pros

    Had the opportunity to make bonuses based on how well you sell

    Cons

    Only con was big management change which drove many employees, including myself, away


  7. "Producer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Chico's FAS full-time

    Pros

    Great production experience and travel.

    Cons

    Office is moving out of NYC

  8. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Chico's FAS part-time

    Pros

    Great co-workers and the clientele is fun to work with

    Cons

    Pay could be a little more competitive


  9. Helpful (2)

    "asst manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Chico's FAS full-time (More than a year)

    Pros

    good benefits, resonable working hours for retail, decent commission structure, loyal clients, good training.

    Cons

    if you have bad manager no chance to move, divisionals do not look past manager

    Advice to Management

    look at individual performers


  10. "I've been here for 10+ years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chico's FAS full-time (More than 10 years)

    Pros

    I feel like a valued employee because of recognition, compensation and personal growth opportunities. My passion for fashion sales and customer service is consistently being fulfilled at CHS.

    Cons

    It is a great place to work learn and grow! Success and happiness comes to the Associates who are self motivated to invest in their personal development.

    Advice to Management

    Continue to invest in R&D of product and operating systems to move the company forward.


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