Chico's FAS Reviews | Glassdoor
Chico's FAS Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Chico's FAS Reviews

    Updated August 16, 2017
    1,153 reviews

    Filter

    Filter

    Full-timePart-time
    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Chico's FAS President and Chief Executive Officer Shelley Broader
    Shelley Broader
    148 Ratings

    1,153 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • They understand the value of a work/life balance (in 48 reviews)

    • A great retail company to work for with great benefits and employee discount program (in 46 reviews)

    Cons

    • For Chico's it's all about work and less about work life balance (in 49 reviews)

    • Upper management pretends to listen to sales teams' feedback but then they don't (in 79 reviews)

    More Pros and Cons

    1. Helpful (4)

      "Some may agree and others may not"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager
      Current Employee - Store Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than a year)

      Pros

      Work life balance with hourly rate, fun environment with the client. Freedom of owning the visual piece.

      Cons

      Do not like the clienting part of outreach and soliciting clients. Do not like calling campaigns

      Advice to Management

      Hire outside sales person part time to avoid taking management off sales floor. Someone that has done something like this before or has degree in this area. Hire a few people at corporate to do calling campaigns to make appointments and send email to store with style advisor requested to ensure a great customer experience while in the four walls. To many distractions away from the customer coming in.

    2. "Boutique ASM"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - ASM- Assistant Store Manager in Folsom, CA
      Current Employee - ASM- Assistant Store Manager in Folsom, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (Less than a year)

      Pros

      Overall transparency between executive managers and boutique staff. Opportunities for continued training, personal growth and advancement. High standard for customer service.

      Cons

      Call campaigns that are often too extensive and seem to bother the client. The employee discount doesn't offer enough affordability to the staff to purchase items. Some customer discounts are deeper than employee discounts.

      Advice to Management

      Clients do not come first.
      Employees come first.
      If you take care of your employees, they will take care of your clients.
      -Richard Branson

      3. Join the Chico's FAS team
      See Our Latest Jobs

    3. "Walk the Talk!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS (More than 8 years)

      Pros

      Being in Retail for 25 yrs this is the first company that delivers on their commitments. The ability to sell wonderful product to a customer who has been through so much in her life, and we build relationships with Her! The first time I don't go home and take off my "work clothes". The personal growth and opportunities have been ten fold... Love the team that surrounds me, from my team, to my peers, and Leader!

      Cons

      Payroll at every company is challenging. Spend a lot of pay check because the clothes are that great! Ability to promote the Brand more economically.

      Advice to Management

      Learn about our Customers, Product, and People BEFORE the manager tasks. ASK for what you need. Take OWNERSHIP of your personal development...Enjoy the process!

    4. "Awesome place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Senior Management
      Former Employee - Sales Lead Manager in Roanoke, VA
      Former Employee - Sales Lead Manager in Roanoke, VA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Chico's FAS part-time (More than a year)

      Pros

      I absolutely loved working here. We had a great manager and the other employees were always friendly and easy to get along with. We worked as a team each day to make individual and store sales goals. Overall, best job experience I've had.

      Cons

      I have no cons for this job

      Advice to Management

      None, keep doing everything you're doing!

    5. "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - District Sales Manager
      Current Employee - District Sales Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than 5 years)

      Pros

      Company has Values and they want to hear our feedback on how to improve the environment we work in every day and they Truly care about the customer!!!

      Cons

      Minimize task for teams so the focus can always be on the customer as what made us famous!!!

      Advice to Management

      Keep things simple and eye on the customer, do not over complicate....

    6. "I was a sales associate for 1 year"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Chico's FAS part-time

      Pros

      Had the opportunity to make bonuses based on how well you sell

      Cons

      Only con was big management change which drove many employees, including myself, away

    7. "Producer"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Chico's FAS full-time

      Pros

      Great production experience and travel.

      Cons

      Office is moving out of NYC

    8. "Great people"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Chico's FAS part-time

      Pros

      Great co-workers and the clientele is fun to work with

      Cons

      Pay could be a little more competitive

    9. Helpful (2)

      "asst manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Assistant Manager in New York, NY
      Former Employee - Assistant Manager in New York, NY
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Chico's FAS full-time (More than a year)

      Pros

      good benefits, resonable working hours for retail, decent commission structure, loyal clients, good training.

      Cons

      if you have bad manager no chance to move, divisionals do not look past manager

      Advice to Management

      look at individual performers

    10. "I've been here for 10+ years!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Chico's FAS full-time (More than 10 years)

      Pros

      I feel like a valued employee because of recognition, compensation and personal growth opportunities. My passion for fashion sales and customer service is consistently being fulfilled at CHS.

      Cons

      It is a great place to work learn and grow! Success and happiness comes to the Associates who are self motivated to invest in their personal development.

      Advice to Management

      Continue to invest in R&D of product and operating systems to move the company forward.

    Showing 1,153 of 1,172 reviews
    Reset Filters