Good Place to Work - Risk Analyst Citizens Employee Review

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home one day a week. Good work like balance. Huge on volunteering. Credo reward ( bank version of cash). I am on the best team in the bank, the opportunity to learn and grow is unlimited

Cons

They reduced the amount they pay towards the medical insurance premium. There is no bonus unless you are VP level and if you start out as an officer or lower, it takes a very long time to do get to the level where you receive bonuses. Raise is max at 4% which doesnt even keep up with the inflation. In order to get a higher salary, it would require you to leave the bank and come back. Not a great option. Some recruiters will lowball you and say that there is no room for negotiation. I had to relocate for the job, yet they gave me no relocation allowance and I was lowballed in my salary but wasnt aware till I started working and was able to meet another colleague who was doing similar job as me, however was making almost $20K more than I was....for almost the exact similar role.

avatar
Citizens Response
6mo
Thank you for your review! We're glad to hear you’re enjoying the work life balance as well as your incredible team. Thank you for all you do!

Explore other reviews about Citizens

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Career Opportunities Inclusive Culture Strong Leadership Clear vision

Cons

Fast-paced environment can be demanding

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All