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      Citizens

      Engaged Employer

      Citizens reviews

      good - Anonymous employee Citizens Employee Review

      4.0
      Jul 12, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Charter One Bank was one of the best financial institutes to work for. I worked back office and was very satisfied with my position, management, and co-workers.

      Cons

      The only down sides seen to working at Charter One bank was the potential for growth within the department that I worked. There were very few opportunities available ever.

      Explore other reviews about Citizens

      5.0
      Jun 18, 2026
      Managing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture and values. Growth-oriented

      Cons

      Not many to speak of

      2.0
      Jun 17, 2026
      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have one work from home day per week

      Cons

      Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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