Trash Removal is a better option than here! - Personal Universal Banker Citizens Employee Review

1.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Writing anything in this section of the review would just be a lie. I mean green is my favorite color... Nope still a lie!

Cons

As you can tell by the complete lack of pros, this will a long section. The pay is mediocre at best. They claim to have the best training program, alas have the worst of any company I've worked for. Most managers, brach, regional or otherwise are terrible at everything they do. The company offers you no support to produce results, but expect gold. It's completely possible that this is literally the worst company I have ever heard of. I really tried to give the company credit for something; but I can't. Nothing is good about the company. Even their practices are stupid, the company wants new customers but doesn't care about their existing at all. If you don't work here and you apply after reading this, you deserve it.

Explore other reviews about Citizens

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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