Don't work here... at least not in MI/OH market - Anonymous employee Citizens Employee Review

1.0
Mar 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base Pay ... that's it, but Glassdoor is making me put at least 5 words.

Cons

High level management (particularly in the MI/OH market) has a very "do as I say not as I do" mentality. Negative reinforcement is another very popular tactic and it's passed down from the top. I can't tell you how many great employees/managers I've seen hired in who change completely by about the 6 month mark. Out of the approximately 10 branches I've covered, not one single employee liked the company.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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