Former VP - Anonymous employee Citizens Employee Review

1.0
May 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, job location and vacation time.

Cons

Awful ethics at the place. Constantly being audited and investigated, paid millions in fines. Always looking to squeeze fees from customers, hoping they make mistakes so the company can cash in. Terrible political environment, especially in HR. Just one of the worst.

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Citizens Response
7y
Thank you for sharing your feedback with us. We encourage you to utilize Right Call, which is available 24/7 at 1-877-495-4727, to discuss your concerns so that we can better understand and look into them. You can raise your concerns anonymously through Right Call should you wish to do so.

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CEO approval
Business Outlook

Pros

Career Opportunities Inclusive Culture Strong Leadership Clear vision

Cons

Fast-paced environment can be demanding

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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