Charter One has changed from a solid teamwork environment to an every man for himself environment. - Assistant Branch Manager Citizens Employee Review

2.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

They offer generous benefits and time off.

Cons

This bank has resorted to hiring many outside people for management and upper management positions, and no longer seem to be hiring from within. The sales environment has changed from supportive teamwork, to every man for himself, with a super high emphasis on excelling past 250%. Disciplinary measures have replaced coaching in most areas, making it difficult to maintain a positive work environment.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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