Oct 18, 2024
Citizens Response
1yThanks for sharing your thoughts. We take all feedback under consideration and appreciate your insights. If you'd like to share more, please contact the HR Service Center (hrservicecenter@citizensbank.com).
Changing Culture - Cyber Defense Manager/Service Delivery Manager Citizens Employee Review
Explore other reviews about Citizens
5.0
Jun 24, 2026
Current intern, less than 1 year
Johnston, RI
Recommend
CEO approval
Business Outlook
Pros
Best culture in banking by far
Cons
No cons I can think of!
3.0
May 4, 2026
Current employee, less than 1 year
Pittsburgh, PA
Recommend
CEO approval
Business Outlook
Pros
The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too
Cons
Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything