I miss Optimere - Anonymous employee CivicPlus Employee Review

3.0
Dec 12, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was part of last year's acquisition of Optimere, and most of my pros come from the culture, teamwork, and encouragement from that group of people. Everyone was willing to help out and if they weren't the person to do it, would send you to the right place. Obviously there were outliers here and there, but it really felt like we were working as a team with a unified mission, whether we were 50, 150, or 300 people. One thing that I'll say has improved with CivicPlus is the pay and commission structure has increased for me, not sure about others though.

Cons

Having been able to stick with many my original team members and leadership is what has kept me here. I understand there are changes that happen when you're merging and migrating to new systems and processes, but I can't fathom the thought process that's gone into half of this. I've found many CivicPlus coworkers to be less than helpful and they don't seem willing to learn the various job functions that Optimere brought over that they now have to interact with. We only hear from the CEO once a month or when a traumatic event has happened. I'll wait 2 weeks to hear back from another team on something just to be told it's not their job and no other direction on where I should go (I went to you for a reason, if not you, then whom?). It's just not the standard myself or my team is used to. I think CivicPlus will be losing some key long-term and valued Optimere employees soon if things don't improve.

Explore other reviews about CivicPlus

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, move like a startup even for a 1k person organization. Pivots quick from top down. Very clear communications from top leadership on goals.

Cons

Silos, so many companies acquired by them that it's a challenge understanding what's going on cross-departmentally. Even figuring out who to reach through comms is, in and of itself a huge challenge.

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pro was work from home

Cons

The marketing department was extremely cliquish, and it often felt like long-tenured employees had mastered the art of throwing others under the bus to protect themselves. Collaboration and accountability took a back seat to office politics. My biggest warning to prospective employees is regarding HR. In my experience, bringing concerns to HR only resulted in those concerns being turned back on the employee. I never felt supported or advocated for, and the process felt designed to protect management rather than address legitimate issues. If you are expecting HR to be a neutral resource for employees, that was not my experience. Staffing gaps routinely resulted in additional responsibilities being pushed onto existing employees without adequate support, creating an environment where expectations continued to increase while resources did not.

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