CivicPlus Reviews | Glassdoor

CivicPlus Reviews

Updated December 27, 2018
85 reviews

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3.9
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Brian Rempe
61 Ratings

Employee Reviews

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Pros
  • "Great workplace, remote work, and flexible work environment" (in 8 reviews)

  • "Great location, pay and benefits" (in 4 reviews)

Cons
  • "Growing pains for sure as any growing company will have" (in 6 reviews)

  • "Lack of support for entry-level staff, super heavy workloads, volatile upper management" (in 4 reviews)

More Pros and Cons

  1. "Great place to be challenged... plenty of meaningful work to be done!"

    StarStarStarStarStar
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook

    I have been working at CivicPlus full-time (More than 3 years)

    Pros

    The mission and ambition of the company is infectious. Lots of good people that want the organization to be it's best, willing to put in the work and help each other out.

    Cons

    Moving at a very fast pace, process and resources struggle to keep up.

    Advice to Management

    Help everyone focus on what is most important... make hard decisions to say "no" to good things that are not highest priority or don't have resources to be done well.


  2. Helpful (2)

    "Product Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Manhattan, KS
    Current Employee - Product Marketing Manager in Manhattan, KS
    Recommends

    I have been working at CivicPlus full-time (More than 3 years)

    Pros

    Great people who work very hard and are really good at their jobs. Dependable and friendly. Can’t ask for better co-workers.

    Great workplace, remote work, and flexible work environment.

    Management seems reasonable with their expectations and are open to listen to concerns. At this company it is appreciated, and you have a voice. I can’t express how much this means to employees to feel “heard”.

    Benefits keep getting better. The 2019 benefits have come a LONG way, and I’m excited about the wonderful changes. HR takes surveys, and tries to give the employees what they really need. Keep up the great work.

    Cons

    The saying, the only thing constant is change is absolutely accurate. If you can’t go with the flow with changes, continual updates and new processes, this isn’t the job for you. But if you can keep up, get excited, and understand that this is only due to the rapid growth and expansion, the opportunities are there to move up and get a head start on career growth. It’s also an excellent avenue to learn more and take on more.

    Advice to Management

    Change is necessary, it’s not necessarily easy for every one or every department. Just keep the communication going, have realistic expectations of workloads for your employees. You are doing a wonderful job, with growth opportunities. Just keep in mind the employees, and their expanding workloads. It’s not sustainable. Just get the right people in place, and set up for success. It’s always best to be proactive rather than reactive. We are more efficient that way.

  3. Helpful (2)

    "Implementation Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CivicPlus full-time

    Pros

    Tech company that focuses on having "fun" at work.

    Cons

    For most, this company is just a stepping stone in your career. I'm not sure how to get promotions at this company but I do know that working hard and having a measurable impact on the company's bottom line is not highly weighted. If you are lucky, management will create positions for you and promote you to one of these positions without an interview or any open competition. However, this right is reserved for a select few. I can't really see a pattern or best approach for being one of these luck employees. Their quality of work and contribution to the company vary.

    Advice to Management

    There is so much that needs to change.


  4. Helpful (1)

    "Regional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Comp plan. Fantastic place to work

    Cons

    Long sales cycle. That’s to expected with local government

    Advice to Management

    Keep on doing great.


  5. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CivicPlus full-time (More than a year)

    Pros

    Great pay, great benefits, very flexible work schedule.

    They allow you to work with manly new technologies and give you the training to keep up to date with the ever changing world of software engineering.

    The work from home policy is great as well.

    Cons

    Management sometimes cares more about strict deadlines for clients than actually making sure the product is the best it can be.


  6. "Former Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CivicPlus full-time

    Pros

    Good training and flexible hours

    Cons

    None a very good company to work for

    Advice to Management

    None


  7. Helpful (2)

    "Good experience but out of date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Manhattan, KS
    Current Employee - Software Engineer in Manhattan, KS
    Neutral Outlook
    No opinion of CEO

    I have been working at CivicPlus full-time (More than 5 years)

    Pros

    Valuable lesson about corporate culture and structure.

    Cons

    Behind the times in software engineering. Leadership doesn't foster technical innovation. They sell development hours for inconsequential custom work to keep afloat.

    Advice to Management

    Listen to feedback of employees. Nothing changes no matter how loud employees complain.

  8. Helpful (1)

    "Great Place To Work Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manhattan, KS
    Current Employee - Anonymous Employee in Manhattan, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CivicPlus full-time (Less than a year)

    Pros

    The people
    Flexible work schedule (able to work from home if needed)
    Casual attire
    Opportunities for growth
    Office amenities

    Cons

    For a company that really tries to focus on retaining great employees, their benefits package is a little lacking. Good basics like health care, 401k, etc. but not many "oh wow" benefits that really make you feel valued for staying
    Consistency on how employees are treated across departments is severely lacking.
    Hard to take actual vacation time then it feels you are wasting your days and not actually relaxing

    Advice to Management

    Make sure every department is providing the same benefits and resources to their team


  9. "Great place and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CivicPlus full-time (Less than a year)

    Pros

    Free drinks, bagels and donuts. Being able to dress casual is pretty great and lets not forget Patti the office dog!

    Cons

    Change is our middle name. If you can't handle frequent change, this isn't the place for you.


  10. Helpful (4)

    "May possibly be one of the biggest disappointments I have ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manhattan, KS
    Current Employee - Anonymous Employee in Manhattan, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CivicPlus full-time (More than a year)

    Pros

    Nice office perks, colorful atmosphere, casual dress code.

    Cons

    No work life balance, no clearly defined expectations, lack of singular voice from management, no accountability for upper management, no processes outlined and no organization. Basic things you would expect from a 15+ year old company are lacking. Still running like a 2 year old start up.

    Advice to Management

    Listen to your staff. They are telling you what they need to succeed and no one listens.